Part-Time Admin Assistant

Our client are looking for a Part-time Admin Assistant to join their pharmacy team and support the day-to-day administrative and patient communication tasks.

Hours: 3pm-7pm/2pm-6pm Mon-Fri

Key Responsibilities

• Respond to patient enquiries regarding prescriptions and product information via phone and email
• Liaise with clinics, healthcare professionals, and internal teams
• Log and manage incoming prescriptions accurately
• Support import/export admin tasks for Controlled Border Medicines (CBMs)
• Handle patient payments and ensure timely follow-up on orders
• Maintain accurate records of customer interactions, complaints, and resolutions
• Contribute to monthly reporting and prescription counts

Key Experience & Skills

• Previous experience in customer service
• Strong IT skills, including Microsoft Office; SAP experience is a plus
• Excellent written and verbal communication
• Highly organised with the ability to prioritise and self-manage workload
• Minimum GCSEs (or equivalent), including Maths and English

Benefits

• 20 Days Holiday (Plus Bank Holidays)
• Additional day holiday on Birthday
• Life Insurance
• Employee Discount
• Annual Bonus
• Sick Pay
• Health & Wellbeing programme
• Company Social Events

Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.

March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

Consultant: Donna Jackson