Part Time Administrator

Administrator at Access Testing

Part of the PTSG Group

£26,437 per annum (pro rata)

3 Days per week 8am-5pm

About Business

Access Testing is a specialist division within PTSG, operating under the Access & Safety business stream.

We provide inspection, testing and compliance services that ensure buildings meet critical safety standards. Our engineers work at height and in technically demanding environments, supporting national customers across multiple sectors to remain compliant, safe and operational.

As part of a nationally recognised Group, we combine the support and stability of a large organisation with the close-knit feel of a specialist operational team.

The Role

We are looking for an organised and proactive Administrator to join our Sheffield-based Access Testing team.

This is a pivotal role providing operational and administrative support to the Labour Controller, Sales function and wider team. You will be central to ensuring engineers are fully supported, customer documentation is accurate and up to date, and operational processes run smoothly.

If you enjoy being the person who keeps everything organised and running efficiently, this role will suit you perfectly.

Key Responsibilities

Customer Service & Coordination

• Handling inbound calls, emails and general enquiries in a professional and customer-focused manner

• Updating customer portals with required documentation to facilitate payment

• Managing supplier portals, including uploading certification, reports and invoices

Operational & Administrative Support

• Processing orders onto the Clarity system

• Raising purchase order requests and liaising with Finance

• Hiring equipment and booking access machinery, including delivery arrangements

• Supporting weekly engineer planning and covering for absence/holidays where required

• Preparing engineer job packs and issuing RAMS to engineers and customers

• Ordering essential job parts

• Booking hotel accommodation and parking for engineers working away

• Collating and processing engineer expenses

• Maintaining accurate electronic and paper filing systems

• Processing customer renewal orders and assigning tasks within Clarity

• General spreadsheet data entry and payment processing

About You

We are looking for someone who:

• Has proven experience in a similar service-orientated administrative role

• Is confident working with field-based personnel and national customers

• Has strong IT skills (Outlook, Word, Excel essential)

• Has excellent attention to detail and organisational skills

• Communicates confidently and professionally

• Is proactive, supportive and happy working in a small team environment

In return, we offer:

• Development opportunity with Industry recognised training

• Free parking

• 24 days paid holiday per year plus the 8-bank holiday - more after length of service

• Referral bonus scheme

• Vivup health cash plan with discount on dental, health screening, gym discount, store discounts, specialist consultations and much more

• Life Assurance Policy

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