Part Time Customer Service Administrator

Company : Confidential

Job Description - Part Time Customer Service Administrator

Looking for your next step in a fast-paced, friendly team where no two days are the same? We're on the hunt for a Part Time Customer Service Administrator with a proactive attitude and a passion for customer service to join a dynamic manufacturer near Redhill.

Please note this is a fully office-based role.
Part time hours: Monday - Friday, 12.30pm - 5.30pm (45 minute lunch)

What You'll Be Doing:

Providing excellent customer service via phone and email
Accurately processing sales orders in a timely manner
Preparing clear and accurate quotations for customers
Monitoring stock levels and communicating lead times and order updates
Handling customer enquiries and resolving issues effectively
Identifying opportunities to upsell or cross-sell relevant products and services
Maintaining accurate and up-to-date customer records in the CRM system

What We're Looking For:

Experience processing orders in a fast-moving environment
A people person with excellent communication and relationship-building skills
High attention to detail - especially when it comes to product codes and part numbers
Someone who thinks ahead and loves staying organised
Experience in the manufacturing or construction sector is a bonus, but not essential - full product training is provided!

What's On Offer:

Salary: £16,000pa (pro rata)
25 days holiday + bank holidays (including a Christmas & New Year shut-down!)
Pension scheme
Modern on-site kitchen and shower facilities
Free parking and easy access by public transport

If you're a customer service superstar with a keen eye for detail and want to join a company where you'll be supported, trained, and appreciated - we'd love to hear from you!

Original job Part Time Customer Service Administrator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Part Time Customer Service Administrator

Job Description - Part Time Customer Service Administrator

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