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Part Time Customer Service Administrator

icon building Company : Confidential
icon briefcase Job Type : Part-Time

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Job Description - Part Time Customer Service Administrator

Looking for your next step in a fast-paced, friendly team where no two days are the same? We're on the hunt for a Part Time Customer Service Administrator with a proactive attitude and a passion for customer service to join a dynamic manufacturer near Redhill.

Please note this is a fully office-based role.
Part time hours: Monday - Friday, 12.30pm - 5.30pm (45 minute lunch)


What You'll Be Doing:
  • Providing excellent customer service via phone and email
  • Accurately processing sales orders in a timely manner
  • Preparing clear and accurate quotations for customers
  • Monitoring stock levels and communicating lead times and order updates
  • Handling customer enquiries and resolving issues effectively
  • Identifying opportunities to upsell or cross-sell relevant products and services
  • Maintaining accurate and up-to-date customer records in the CRM system

What We're Looking For:
  • Experience processing orders in a fast-moving environment
  • A people person with excellent communication and relationship-building skills
  • High attention to detail - especially when it comes to product codes and part numbers
  • Someone who thinks ahead and loves staying organised
  • Experience in the manufacturing or construction sector is a bonus, but not essential - full product training is provided!

What's On Offer:
  • Salary: £16,000pa (pro rata)
  • 25 days holiday + bank holidays (including a Christmas & New Year shut-down!)
  • Pension scheme
  • Modern on-site kitchen and shower facilities
  • Free parking and easy access by public transport

If you're a customer service superstar with a keen eye for detail and want to join a company where you'll be supported, trained, and appreciated - we'd love to hear from you!
Original job Part Time Customer Service Administrator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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