Part-Time Customer Support Executive

Our client is a well-established pharmaceutical organisation who enhance and improve the health of millions of people every day and are looking for help with a project.

This exciting role could be an ideal step for a Part-Time Customer Support Executive who is looking to get their foot in the door of the pharma industry, the successful candidate will have a relevant experience within Customer Service.

• Part-Time Customer Support Executive
• Offices based in Canary Wharf
• Hybrid working
• £14.20ph
• PART-TIME
• 25 hours per week (Monday to Friday)

Key responsibilities:

• Ensure excellent standards of customer service are in place in a multiskilled Customer Experience Centre (CEC)
• Support the operations of our core CEC services which includes but is not limited to:
  • Primary contact channels e.g. telephone and emails
  • Helpline support services

• Ensure appropriate governance, processes and procedures are in place and documented for all Customer Experience Centre services
• Representing Customer Experience Centre on cross-Agency groups, sharing information about service performance, developments and feedback
• Being alert to campaigns or developments that may impact the team and/or increase demand

An amazing benefits package includes:

• Weekly pay every Friday
• Easy timesheet accessibility with mobile support
• Up to 29 days annual leave
• Perks at work and discount schemes for all major retailers and over 150 high street stores
• Access to free eye-care vouchers and discounts towards glasses for VDU purposes
• Access to well-being platforms
• FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service
• Temp of the Month awards
• Dedicated consultant to support your job search and offer expert interview tips

Advertised by Office Angels London Bridge

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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