Part Time Customer Tasting Hub Facilitator

Part Time Customer Tasting Hub Facilitator - Ruthvenfield, Perth and Kinross

Join Our Team as a Part-Time Customer Tasting Hub Facilitator!

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where you can engage with others? If so, we have the perfect opportunity for you!

We are looking for a cheerful and professional Part-Time Customer Tasting Hub Facilitator to join our vibrant team at a leading financial institution based in the lovely Perth and Kinross. This temporary role will allow you to showcase your communication skills while contributing to an exciting customer experience.

What You'll Do:

As a Customer Tasting Hub Facilitator, you will play a vital role in enhancing our customer engagement initiatives. Your responsibilities will include:

• Facilitating Customer Sessions: Lead interactive tasting sessions, where you will share insights and gather feedback to improve our services.
• Creating Memorable Experiences: Develop and implement engaging activities that leave a lasting impression on our customers.
• Communicating Effectively: Build rapport with customers through exceptional verbal and written communication, ensuring they feel valued and heard.
• Collaborating with Teams: Work closely with our marketing and service teams to align customer feedback with our strategic objectives.
• Recruiting shoppers from the store shop floor and inviting them to take part in blind tastings.
• Preparing the food for the tasting. Ensure that safe and legal protocols are adhered to at all times.
• Working within a team of people either in store or in mobile locations to conduct untrained customer panels on various products.
• Includes recruiting customers, using questionnaires and asking questions face to face to gather responses on the performance of various products
• Attending planned training days & achieving the required pass score to ensure skills & knowledge are maintained
• Supporting the Quality Team by conducting other ad-hoc customer testing when requested
• Following our Business Code of Conduct and always acting with integrity and due diligence

What We're Looking For:

To be successful in this role, you should possess:

• Strong Customer Service Skills: A knack for making customers feel welcome and appreciated.
• Excellent Communication Abilities: Clear and engaging communication style that fosters connections.
• Enthusiasm and Positivity: A cheerful attitude that brightens the day of everyone you meet!

What We Offer:

• Flexible Working Hours: Part-time hours that fit your schedule, allowing for a work-life balance.
• A Supportive Environment: Join a friendly team that values collaboration and creativity.
• Professional Development: Gain valuable experience in customer engagement within the financial and insurance sectors.
• Recruit shopper

Contract Details:

• Contract Type: Temporary
• Contract Length: 12 months
• Start Date: May 5, 2025
• End Date: May 5, 2026
• Driving Required: No but advantageous
• Location: Perth
• Hourly Rate: £13.36

If you're ready to embark on an exciting journey with us and make a difference in the lives of our customers, we want to hear from you!

How to Apply:

Please submit your application, including your CV and a cover letter highlighting your relevant experience, to [email address] by [application deadline].

Come join our team and help us create unforgettable experiences for our customers. Together, let's make every interaction count!

We can't wait to meet you!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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