Part-time Dealership Host / Receptionist

Part-time Showroom Host / Meeter-Greeter
Renault Manchester, M3

Car Dealership Receptionist, Front of House

29.25 hours per week

Week 1 Tues, Wed, Fri. Week 2 Tues, Wed, Sat, Sun

£19,012 pa (£12.50 per hour)

Renault Manchester is looking for a great individual with a professional telephone manner to join our customer-hosting Front-of-House team.

Previous Front of House reception or hospitality experience is essential.

Officially entitled “Customer Diamond” this is a pro-active role where a tremendous first impression is critically important, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful response to phone and email enquiries.

You will be answering incoming calls and directing them to the relevant department in an attentive, helpful and welcoming manner, hospitality: warmly welcoming customers, colleagues and VIPs to the dealership and directing them in a helpful manner, maintaining the showroom’s point of sale material, handling incoming and outgoing post, plus other front of house / customer service duties in line with the remit.

What you'll have:

Essential

• Ability to work the required hours and shift pattern
• Extensive previous experience in a busy reception or meeter-greeter role
• IT literate: Intermediate skill level in Microsoft Outlook, Word and Excel
• Within 30 minutes commute of our Dealership

Desirable previous experience

• operating a telephone switchboard
• handling a computer-based messaging system
• incoming/outgoing post and deliveries

Working Pattern

• Alternate weeks, week 1: Tuesday, Wednesday and Friday 08:00-18:00. Week 2: Tuesday, Wednesday 08:00-18:00, Saturday 08:30-17:00 and Sunday 10:00-16:00
• Alternating (job share) with another Part-time Receptionist
• Averaging 29.25 hours per week

The role averages 29.25 hours per week and it'd be great if you have a flexible approach to cover holidays, attend VIP events and training when necessary.

In return we will offer a basic salary of £19,012 per annum. This is equivalent to an hourly rate of £12.50 per hour, and will be paid monthly.

Fringe benefits include 19 days annual leave, pension, employee benefits and discount scheme and superb career opportunities.

HOW TO APPLY:

Online applications only, for initial telephone interviews. Unfortunately walk-in candidates won't be considered in our selection process.

Please include your CV and a brief covering letter.

Successfully selected candidates will be contacted for an initial telephone interview.