Part Time Receptionist

• Part - time (Temporary)
• Location: Rochdale Council
• Pay Rate: £12.85 paye

Rochdale Council is seeking an experienced Receptionist for a part-time, temporary role at our busy family hub. This position is crucial for providing an excellent first point of contact. The role is available for up to 6 months or until permanent recruitment is successful, whichever is sooner.

• Manage a dynamic reception environment, ensuring families and professionals are greeted and assisted in a friendly and professional manner.
• Handle room bookings and appointment systems, ensuring the hub is welcoming and equipment needs are met appropriately.
• Support accurate data entry using IT applications such as Microsoft Word, Excel, Outlook, PowerPoint, and Liquid Logic.
• Provide administrative support including managing visitor books, issuing visitor passes, answering phones, and filing information.
• Generate reports from electronic systems and assist with documentation for inspections or peer reviews.
• Organise meetings, manage correspondence, take minutes, and handle resource ordering and petty cash.
• Set up rooms and ensure facility/IT requirements are met for meetings, training sessions, and crèche services.
• Provide reception cover and administrative support across other service buildings as needed.
• Support staff from partner agencies with appointment bookings and information distribution.
• Organise and administer sessions, including communication with parents and partners, and manage crèche bookings.
• Maintain data integrity and confidentiality in line with relevant guidance and legislation.

• Proven experience as a Receptionist or in a similar role.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications and local authority IT systems.
• Strong organisational skills and the ability to manage multiple tasks.
• Ability to work effectively as part of a team and provide high levels of customer service.
• Valid Enhanced DBS on the update Service