Part Time - Team Administrator

PART TIME - 20 HOURS PER WEEK

Team Administrator

Monday - Friday, 10am - 2pm (20 hours per week)

Salary: £26,000 pro rata/ £13.33 per hour

Corby. Fully office based

Permanent

Match Recruitment are recruiting on behalf of their client based in Corby. This role is very much back office customer support and administration - supporting their B2C clientele.

We're seeking a confident and reliable Administrator with excellent customer service skills who’s comfortable spending time on the phone. Become an integral part of the team, where you'll be the first point of contact for our client’s customers, handling inquiries, managing case workflows, and ensuring smooth communication. From processing post and maintaining filing systems to securing essential documents and working closely with colleagues, you’ll be key to ensuring everything runs smoothly.

What your day to day will look like:

• Serve as the first point of contact via phone, email, and in person, managing deliveries and inquiries.
• Handle company inboxes, directing communications to the appropriate team members.
• Process incoming and outgoing post, ensuring CRM updates and correct workflow steps.
• Maintain both electronic and paper filing systems for the team.
• Assist with data entry, acknowledging new (client case) instructions, and supporting colleagues when needed.
• Confirm eligibility for new instructions, securing necessary documentation from clients for case submission.
• Communicate with clients to request any additional information or documents.
• Collaborate with senior team members and field-based colleagues to ensure efficient case processing.
• Send completion letters upon full payment of fees and assist with administrative tasks as directed.
• Update email/letter templates as required and help maintain positive relationships with key contacts.
• Support general officeduties, including recycling, supply management, and housekeeping.

Due to the requirements of the role, our client has specified that only candidates with recent and previous similar experience within an office environment will be considered.

Please apply today to learn more and be considered and shortlisted.

Match Recruitment Ltd is a Recruitment Agency and Employment Business and REC Corporate member based in Wellingborough and operating across Northamptonshire and nearby areas. If you haven’t received contact within 72 hours, please consider yourself unsuccessful on this occasion. Please don’t be despondent and feel free to apply to future job adverts.