Reception Administrator

Your new company
I am currently recruiting for a front-of-house administrator for a Widnes Independent Living Retirement Village.This is a wonderful setting for active retirees aged over 55+ to socialise and enjoy their retirement. The ambience of the site is positive and relaxed and the existing staff are friendly and supportive. This home is not a supported living site and should have no additional needs for residents.
Your new role
As a reception administrator, you are based at the front reception desk, so you will be the front face of the scheme. You will be greeting residents, family members, contractors. This is an ongoing temporary post covering 3 days per week with some flexibility in the days needed on a 9am-5pm basis. You will work alongside other administrators who share the role and report to the Scheme Manager who oversees the building as a whole. You will work on a part-time basis of around 21 hours per week.

Main Duties / Key Responsibilities:

• Responding to general queries from residents & customers via telephone, email or face to face
• Preparing information and sign-up packs for new residents
• Health & safety checks, weekly testing of fire doors/alarms
• Assisting residents to log repair requirements
• Arranging meetings for the Scheme Manager where required
• Basic admin duties - data inputting, file management, ordering stationery or office supplies

What you'll need to succeed
Prior reception experience is preferred for this post! Other experience, such as personal assistant or office management, maybe looking to have a role with less responsibility, would also suit the requirements of the role very well! You will be an expert communicator who is comfortable dealing with customers face to face, via the phone and also via email. You will have a good range of IT literacy and feel comfortable adapting to new systems. Used to working on your own initiative, you will have a proactive and flexible attitude and be highly organised. This is a professional environment, so you will be well-presented and pride yourself on your exquisite customer management skills.
What you'll get in return
You will have a temporary post which is ongoing for 2-3 months, offering 3 days per week of either Monday-Wednesday or Monday/Wednesday/Friday patterns. You will have access to parking, but this role is accessible via local public transport links. You will have an hourly rate of £14.50ph inclusive of holiday roll up on a PAYE basis which is paid on a weekly basis. Moreover, you will be working in a friendly and comfortable environment!
What you need to do now

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