Relief Security Officer

Job Role: Relief Security Officer

Working
Hours: Zero hours

Pay: £13.12 per hour

Location: Ceva Mendlesham - The Airfield, Norwich Road, Mendlesham, Stowmarket, Suffolk, IP14 5NA

Reporting
to: Operations Manager/Regional Supervisors

Overview

An exciting
opportunity has arisen at Anchor Group Services, for an
experienced Security Officer to join our established security team
as a Relief Security Officer to provide support and cover at Ceva Mendlesham.  You will
be required to provide a high level of customer
service to visitors to the site, complete patrols and
remain vigilant at all times.  

The successful
candidate must have a valid SIA Licence as a minimum. You will need to be
flexible and ready to cover different sites as required,
demonstrating the initiative to adapt to each site’s individual
needs.

Duties include:

• Protecting
  the client’s property, people and/or assets by providing
  security services in direct accordance with the sites
  published Assignment Instructions (AI’s) and
  site -specific procedures
  
• Preventing
  losses and damage by reporting irregularities; informing
  offenders of policy and procedures
  
• Preventing and
  escalating incidents in a timely, accurate and appropriate
  manner to the Control Room/ Shift Manager/Operations
  Manager/Emergency Services as appropriate for serious
  incidents
  
• Completing
  reports by recording observations, information, occurrences, and
  surveillance activities
  
• Maintaining
  organisation's stability and reputation by complying with
  legal requirements
  
• Contributing to
  team effort by accomplishing related results as
  needed
  
• Acting as a
  first line support to customers and visitors to site,
  providing a professional and friendly service
  
• Understanding
  the needs of our customer, respond accordingly to
  customer queries and requests and take appropriate
  action
  
• Maintaining
  professional conduct at all times
  

• Full
  5 -year employment or education checkable history
  
• Valid
  frontline SIA licence DS or SG
  
• Customer
  Service experience and confidence to handle conflict in a
  correct manner
  
• Flexible to
  meet the job requirements
  
• Excellent
  communication skills both written and
  verbal
  
• Smart
  appearance and be well -groomed
  
• Reliable and
  punctual
  
• High level
  of enthusiasm and passion
  
• Ability to
  work in a fast -moving environment
  

• Access to
  a range of nationally recognised courses to help further
  your career, via the Anchor Academy
  
• Access to SIA and First Aid training at discounted rates, with
  financial support available
  
• Auto Enrolment Pension (if
  earnings reach the minimum requirement for auto -enrolment)
  
• Stream  -
  access to pay as you earn it
  
• Cycle to Work
  Scheme Available
  
• Full uniform provided
  
• Free Employee
  Assistance Programme 24/7 including access to counselling
  
• Hospital
  Saturday Fund
  
• Reward and
  Recognition awards