Inbound Customer Support Sales Advisor

Inbound Customer Support Sales Advisor

£22,865 basic + up to £3,000 bonus | 35 hours per week over 4 days | Fully Remote | Permanent Role

Looking for a role that fits around your life without compromising on career progression or earning potential? We’re partnering with a leading aftercare provider for domestic appliances to recruit confident, people-focused individuals for their fully remote Customer Support Sales team.

This is your chance to join a growing company where great service meets smart sales - all from the comfort of your home.

What You’ll Be Doing

• Supporting Customers - Be the first point of contact for customers calling with questions, updates, or repair bookings
• Solving Problems - Help customers with faulty appliances by arranging repairs and offering practical solutions
• Sales That Make Sense - Use your natural communication skills to introduce relevant protection plans that fit each customer’s needs
• Building Rapport - Create meaningful conversations, understand what matters to each customer, and guide them to the best possible service

Your Schedule

• 4-day work week - Enjoy a better work-life balance with fixed shifts from Sunday to Wednesday
• 35 hours per week - Two 8.5-hour shifts and two 9-hour shifts, all starting at 8am
• Fully remote - Work from anywhere in the UK with all equipment provided

What You’ll Bring

• Previous experience in both sales and customer service (ideally in a contact centre environment)
• Confidence in holding conversations that build trust and offer real value
• A proactive mindset with a natural ability to spot sales opportunities
• Strong listening skills, empathy, and a clear, professional phone manner

What You’ll Get

• £22,865 salary + up to £3,000 bonus per year
• No weekend work - your Thursdays, Fridays, and Saturdays are always free
• 33 days of annual leave including bank holidays (with the option to buy more)
• Life assurance & pension scheme
• Health cash plan to support your wellbeing
• Ongoing coaching & career development
• Monthly incentives, prizes, and recognition for your performance

Things to Note

To ensure you hit the ground running, no holidays will be authorised in the first 6 weeks of employment while training is completed.

This is a customer-first role with a strong sales focus. If you’ve previously worked in a contact centre or similar environment where you’ve upsold or cross-sold to customers, we’d love to hear from you.