Service Engagement Lead

WHO ARE WE?

Newmedica is one of the leading providers of NHS-funded ophthalmology services in England.

• Our Purpose is to make a positive difference to people’s lives


• Our Vision is to change lives through better sight and eye health
  

We provide services for NHS CCGs, NHS Trusts and Foundation Trusts, and other providers of NHS funded services. We deliver over 160,000 patient interactions annually, including outpatient appointments, diagnostic testing and eye surgery. Our services are delivered through a variety of models including Managed Services and Ophthalmology Joint Venture (OJV) Partnerships.

ROLE SUMMARY

Reporting to the Operations Director the Service Engagement Manager Lead is responsible for supporting the development and growth of patient referrals into Northampton Newmedica. This is a remote role and the Service Engagement Lead will work across the Northampton, Milton Keynes, South Leicestershire and surrounding designated geographical areas to deliver the required referral numbers to achieve business sales and profit targets for the Northampton Newmedica. You will be expected to travel 3-4 days per week across the region to ensure all optical partners are visited regularly.

As the main point of contact for our Northampton Joint Venture Partners you will be highly visible and travel within the community surrounding our Northampton hospital, working with our optical partners to build local relationships and referrer engagement plans (e.g. Opticians, GPs, Referral Management Centres, LOCs), promoting Newmedica services and patient choice to drive referral volumes. 

What we’re offering  

• Full or part time opportunity, 30+ hours per week


• Flexible working considered.


• This is a remote role based across the county and surrounding areas; not home-based.


• A salary of £31,000 FTE.


• 200 Hours annual leave plus bank holidays.


• An additional day annual leave for your birthday.


• Death in Service scheme.


• A company pension scheme. 


• Funded Blue Light Card. 


• Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service.


• An environment where your learning and development is supported through a range of various learning tools and courses.   


• Working with a friendly multi-disciplinary team passionate about improving the lives of our patients  


• A bright, spacious and modern working environment, built to the highest standards
  
  

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.  

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.  

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.  

If you would like an informal chat about the opportunity or to request a job description, please contact [email protected].