Retail Sales Advisor (x 2 Part Time)

Job Title: Retail Sales Advisor (Brand Advisor)

Job Type: Permanent, Part Time (1 x 25 hours per week and 1 x 23 hours per week), Immediate Start - Must be available to work weekends. The typical weekly schedule includes weekend work along with several shifts throughout the week. Rotas are prepared on a monthly basis.

Location: Onsite - Carnaby Street, London W1F 9QF

Reports to: Store Manager; Assistant Store Manager

About The Role:

At Casio, innovation is in our DNA. From the original G-SHOCK dream of an unbreakable watch, we've kept pushing boundaries - blending bold design, cutting-edge tech and real-world toughness.

G-SHOCK is more than a watch. It's a mindset. Tough. Independent. Limitless.

Now we're looking for a Retail Sales Advisor who lives those values to join the team at our flagship Carnaby Street store. You'll be the face of G-SHOCK - inspiring customers, creating memorable experiences and representing a brand that stands for strength and style.

No watch experience? No problem. We'll train you to become a product expert - all you need is passion, energy and a desire to learn. You'll join a close-knit team of 4, bringing bold energy to the shop floor every day.

Key Responsibilities:

Drive Sales and Smash Targets

• Actively engage every customer and turn conversations into sales.
• Confidently recommend products, explain features and upsell where appropriate.
• Focus on meeting and exceeding store sales targets and personal KPIs.
• Stay switched on to promotions, new launches and bestsellers.

Create Unforgettable Experiences

• Deliver genuine, memorable service that keeps customers coming back.
• Build strong relationships with customers and create a loyal fan base for G-SHOCK.

Own the Look

• Maintain an inspiring store environment; keeping displays sharp and stock fully replenished.
• Make sure every product is perfectly presented, priced and ready to sell.

Protect What Matters

• Follow store security, cash handling and stock control procedures.
• Help minimise stock loss and protect the brand's integrity.

Be Part of the Action

• Support instore activations, events and merchandising updates.
• Assist with occasional social media activities to help drive store traffic and engagement.

Grow With Us

• Take part in ongoing product training and become an expert in what you sell.
• Stay hungry to learn, improve and achieve personal and store-wide goals.

What We're Looking For:

Are you passionate about people, products and creating unforgettable experiences?

Join our team and bring energy, curiosity and team spirit to the world of G-SHOCK.

Essential:

• Energy & Flexibility - you're ready for retail hours, weekends included, and bring your best self to every shift.
• People Skills
• Confident, friendly and natural at starting conversations with customers.
• You've worked in a retail or customer-facing role before and know how to deliver amazing service.

• Team Spirit - Reliable, supportive and always ready to jump in where needed.
• Drive to Learn - Excited to learn about technical products - and happy to ask questions and grow.
• Attention to Detail - Proud of how you present yourself and proud to represent a global brand.

Highly Desirable:

• Experience with watches or timepieces.
• Fluent in another language other than English - our customers come from everywhere!

• 31 days annual leave inclusive of Bank Holidays
• Paid Birthday Day Off
• Competitive Salary & Commission Scheme
• Fantastic Healthcare Benefits, available from day one: Private Medical Insurance via BUPA, Permanent Health Insurance, Medicash Health Plan
• Excellent non-contributory Pension Scheme, up to 14%**
• Annual watch allowance for store staff**
• Employee Discount, up to 50%
• Anytime access to retail discounts at 200+ retailers (Reward Gateway)
• Anytime access to personal development and training courses via LinkedIn Learning
• Casio Sponsorship Scheme for employee charity fundraising
• Head Office team social events and activities including giveaways and reward & recognition incentives
• Join a company that's been certified as a 'Great Place to Work'!