Retail Sales Assistant

Job Title: Retail Sales Assistant
Location: Canterbury, Kent
Salary: £12.21 per hour
Hours: Part time - 2 days per week, Tuesday’s and Fridays

Contract Type: Temporary

About the Role

In this Retail Sales Assistant role, you will support the Retail Manager in running a high-performing, customer-focused store in Canterbury. Ensuring a welcoming environment to achieving key sales targets.

Key Responsibilities:

• Assist the Retail Manager with day-to-day store operations to meet financial targets
• Maintain high standards of merchandising and ensure an appealing, organised shop floor
• Handle stock management: receiving, sorting, pricing, and displaying donations
• Oversee shop administration tasks, including till operations
• Support and promote the Gift Aid scheme to maximise revenue from donations
• Adhere to health and safety policies, ensuring a safe environment for staff, volunteers, and customers

Principal Accountabilities:

• Stock & Display: Price, prepare, and maintain stock following guidelines, creating an attractive, clean shopping environment
• Volunteer Management: Support, train, and motivate volunteers, fostering a positive, productive team environment
• Customer Service: Provide excellent service to all visitors, representing Pilgrims Hospices with warmth and professionalism
• Compliance: Follow Trading Standards and other regulations to ensure all items are compliant for sale

Candidate Profile:

The ideal candidate will be proactive, detail-oriented, and passionate about creating a welcoming shopping experience while supporting a meaningful cause. You should:

• Prioritise safety and respect for customers, staff, and volunteers.
• Act with integrity, accepting responsibility for your role and supporting team performance.
• Be a collaborative team player who works effectively with colleagues and the community.
• Be committed to continuous learning and development.

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