SALARY: £13.45 per hour HOURS: 15 hours per week: Friday- Tuesday 1pm - 4pm LOCATION: Avonmouth
Purpose of the role:
At Bristol Waste, we have an opportunity to divert good condition, fit-for-purpose items from the waste stream and get them into the hands of people who can use them. Since our founding, reuse has been a key part of our vision.
We are seeking an approachable, friendly, and professional individual to work as a Reuse Shop Assistant at our Avonmouth site. You will be responsible for contributing towards the day-to-day running of the shops while providing excellent customer service. Experience is beneficial, training will be given to the right candidate.
Key Responsibilities:
Deliver excellent customer service by providing a welcoming, inclusive and professional experience for customers, volunteers and visitors.
Operate the point-of-sale system accurately, processing cash and card payments while maintaining appropriate records and following company procedures.
Process reusable items for sale, including checking, cleaning, pricing, merchandising and supporting effective stock rotation, while ensuring unsuitable items are recycled or disposed of appropriately.
Maintain high standards of housekeeping, cleanliness and presentation throughout the shop to provide a safe and attractive retail environment.
Work collaboratively with colleagues and volunteers, providing day-to-day support, sharing information and contributing to effective team performance.
Comply with all health and safety requirements, including manual handling, fire safety and the prompt reporting of hazards, accidents and incidents to maintain a safe environment for staff, volunteers and customers.
Work in accordance with Bristol Waste Company's policies, procedures, values and Integrated Management System (IMS), contributing to continuous improvement and carrying out other reasonable duties appropriate to the role.
Essential Requirements for the Role:
Excellent customer service, interpersonal and verbal communication skills.
Experience in a customer-facing or retail environment.
Basic numeracy, literacy and cash handling skills.
Good organisational skills and attention to detail.
Ability to follow instructions and work with minimal supervision.
Reliable with good time management and attendance.
Awareness of health and safety requirements within a retail or customer-facing environment.
Awareness of the importance of reuse, recycling and environmental sustainability.
Experience maintaining high standards of cleanliness and presentation.
Our Benefits:
25 days annual leave + 8 bank holidays (Pro-rata)
5% employer pension contribution
Free BUPA Health Cash Plan and Employee Assistance Programme
Onsite physiotherapist and Cycle to Work scheme
£200 employee referral bonus
Learning and development opportunities with clear progression routes
Reward Gateway discounts at 900+ retailers
Employee recognition awards and long service awards
Salary sacrifice car scheme for tax-efficient vehicle leasing
Everyone Belongs:
We’re proud to be an inclusive employer and welcome applications from people of all backgrounds. We value diversity and ensure fair and equal consideration for all candidates.
How to Apply:
Apply as soon as possible and before 23:59 on the closing date. We may close the vacancy early if we receive a high volume of applications. If you haven’t heard from us within three weeks of the closing date, please assume your application has been unsuccessful on this occasion.
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