Sales Administrator

Sales Administrator

30 hours per week

Importer supplying the Retail industry.

Rochdale

Our client is a rapidly expanding importer of products including seasonal, pet and homewares, who now have an excellent opportunity for a hands-on, organised and ambitious candidate to join their team in Rochdale.

Purpose of the role:

They are looking for a highly organised, customer-focused team member to provide sales support for key accounts.

Accountabilities / Responsibilities:

• Provide excellent customer service, manage daily queries and requests in a timely and professional manner.
• Manage and support high-value customer accounts.
• Ensure in-house system is kept up to date with order dates, held stock and back orders.
• Request and follow up on customer purchase orders.
• Request and send customer samples where needed.
• Work closely with warehouse staff to ensure efficient and timely customer deliveries
• Provide the required information to supply chain when dealing with customer specific / bespoke orders.
• Confidently process orders, checking pricing against quotes, as well as preparing customer quotations.
• Attend customer internal meetings, taking comprehensive and detailed notes.
• Consult with stock control to ensure orders are picked and sent out as and when required.
• Monitor and obtain customer stock forecasts, liaising with relevant departments.

Knowledge / Skills / Experience:

• Experience of working in a similar role is essential.
• Computer literate with proficient knowledge of excel.
• Excellent communication and customer service skills are key to this role as there will be a requirement to liaise with customers on the telephone.
• Attention to detail, ensuring accuracy at all times.
• Ability to prioritise work efficiently and work to agreed timescales in an organised manner.
• A self-starter that enjoys operating at a fast pace and enjoys working under pressure.
• Important to have a can-do attitude and a drive to consistently improve ways of working - if there is a better way, find it and implement it.
• Comfortable working off own initiative with the ability to manage and develop own workload.

Apply online or further information contact one of our specialist consultants quoting reference number NJR16087