Sales Administrator

Zenith are looking for an experienced Sales Administrator to work on a part time basis at its Client's site in South Tyneside.

Role Overview
We are seeking an organised and customer-focused Sales Administrator to support our sales team and ensure the smooth processing of customer enquiries and orders. The successful candidate will act as a key point of contact for customers, handling enquiries, processing sales orders, and providing administrative support to help deliver an excellent customer experience.

Key Responsibilities

* Support the sales team with day-to-day administrative activities.

* Respond to sales enquiries received through the company website, email, telephone, and other sales channels.

* Contact customers to discuss product availability, pricing, quotations, and order updates.

* Process customer orders accurately and efficiently within internal systems.

* Prepare and issue quotations, sales confirmations, and related documentation.

* Maintain accurate customer records

* Follow up on quotations and sales opportunities

* Handle customer queries, resolve issues professionally, and provide excellent customer service.

Requirements

* Previous experience in a Sales Administrator, Order Processor, or similar administrative role.

* Experience processing sales orders and managing customer enquiries.

* Strong customer service and communication skills, both verbal and written.

* Confident speaking with customers via telephone and email.

* Excellent attention to detail and accuracy.

* Competent in Microsoft Office.

* Ability to work effectively as part of a team and independently when required.

20 hour per week

£13.51 ph
Only candidates based in UK and eligible to work in UK are allowed