Sales Advisor

Join Our Culinary Team as a Part-Time Sales Advisor at ProCook!

Are you a kitchen enthusiast with a knack for customer service? ProCook is on the lookout for a Part-Time Sales Advisor to join our team, working 11 hours per week. This role is perfect for someone who wants to share their passion for cooking while helping customers find the perfect kitchenware!

Your Role:

As a Sales Advisor, you will be the friendly face that guides customers through our product ranges, providing them with the knowledge and enthusiasm they need to make informed purchases. Your goal is to create a shopping experience that is both enjoyable and memorable.

This is a part-time role with a working schedule of approximately 2 days a week, totaling 5.5 hours each day. Most of the working days will be on weekdays, with some weekends included occasionally. The hours will be from 11 AM to 5 PM based in our ProCook Cardiff Store located in the Shopping Village, Pughs Garden Centre, Radyr, CF15 8LB.

Key Responsibilities:

• Welcome and assist customers in finding the right kitchenware products.
• Provide exceptional customer service and demonstrate product knowledge.
• Engage with customers to maximize sales opportunities.
• Maintain a well-organized and visually appealing store layout.
• Process transactions accurately and handle returns or exchanges.
• Collaborate with team members to ensure a smooth store operation.

What We're Looking For:

• A genuine passion for kitchen products and cooking.
• Previous retail or customer service experience is a plus.
• A positive attitude and a willingness to learn.
• Flexibility to work on weekdays and weekends.
• Ability to engage with customers and provide tailored advice.
• Organized, dependable, and able to work as part of a team.

Why You’ll Love Working at ProCook:

• Salary is £12.60 per hour.
• Real living wage employer.
• A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
• Quarterly Bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
• Learning & Development opportunities.
  

We Welcome Everyone:

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!