Senior Receptionist Front of house

Front of house Receptionist to work for a high end bathroom retail business

Hours 9 to 5 30 5 from any 6 days including saturdays 37.5 per week Based in Waterloo London

We are looking for a polished professional individual who will meet and greet visitors to showrooms ensuring clients have an inspirational visit

Play host to all visitors to the Waterloo showroom and refreshments made available. All clients, without fail, are engaged and that they are signposted correctly to ensure their visit is inspiring To facilitate all customer enquiries including taking leads and qualifying customers for the sales team when necessary.

To facilitate all enquiries from outside sales departments and present the specified products. Co- ordinate with all showroom consultants to manage this effectively. .

Support the yearly Waterloo events calendar which includes CPD’s, contract, sales, supplier events, student tours and all other marketing /PR projects. To control all showroom and colleague communications To take responsibility for the showroom housekeeping, brochures, samples To constantly monitor showroom displays and ensure they are always well presented To cover main reception duties when required To ensure completion and recording of the Showroom Footfall & Customer Surveys. To support the sales team while they are with clients. To work alongside the management team on new projects related to customer service. Attend all training programs related to our product profile and company services. To undertake any other reasonable management request Adhere to “Customer Service Standards”

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