Team Member

About the role

• Wing Shack Team Members are expected to cross-train across all systems in the restaurant, from Kitchen, to Prep, to Cleaning, to Front Counter responsibilities and are expected to attend to all six expectations detailed in the employee orientation and training materials at all times.
• Be on time
• Do the Job the Way you are Trained (including the pace at which you are asked to achieve)
• Be Professional
• Be Trustworthy
• Communicate Clearly
• Work Together as a Team

Kitchen work includes but is not limited to preparing, cooking, grilling, frying, saucing, bagging, and seasoning all items on the menu using traditional restaurant cooking equipment.

Prep includes but is not limited to preparing and portioning recipes, products, and finished items for use in the kitchen or front counter.

Cleaning includes but is not limited to cleaning and organizing of equipment, facilities, products, dishes, and materials using various cleaning tools and products to keep a neat and well-maintained working and dining space.

Front counter responsibilities include, but are not limited to, taking and delivering orders to in-store or takeout guests or vendors, collecting payment through proper cash handling practices, and delighting guests through all ordering channels with a focus on hospitality.

Abiding by all safety regulations and health code expectations at all times.

Associated duties as listed in the Employee Handbook, Orientation Book, and Training Materials as assigned.

What you'll do

• At Wing Shack, being a Team Member means you’re not just slinging wings—you’re serving up good vibes, saucy smiles, and a side of chaos control.
• You’re the flavor hero making sure every order is crispy, saucy, and downright addictive. One minute you’re tossing wings in a tornado of Buffalo, Garlic Hot, or Bear Hot, the next you’re greeting a regular who “only wanted 5 wings” but somehow left with 20 and a bottle of our house-made ranch.
• You’re part hype squad, part problem solver, and full-time keeper of the sauce secrets. Whether you’re taking orders, running food, or jumping in to make ranch refills (because, yes, people will ask for more), your mission is simple: make every guest leave saying, “Dang, that was awesome.”
• At Wing Shack, we like to say we “GAS” — Give A S**t — about what we do, who we serve, and how we do it. So if you can multitask like a champ, laugh through the lunch rush, and make teamwork look easy, you’ll fit right in. Bonus points if you can quote The Office, balance 20 wings in one hand, and keep your cool when someone orders “the hottest sauce you’ve got,” aka BEAR HOT!

Qualifications

• Minimum 15 years of age
• Eligible to work in the United States
• Appropriate availability under the needs of the company
• Appropriate transportation plan to attend shifts as scheduled according to the provided availability
• Able to perform all essential job functions as detailed in the job description and training materials
• Ability to communicate and follow directions in a timely, appropriate, and safe manner