Weekend Customer Service Work

Looking to earn some extra money on the weekends? Want a flexible, fully remote role that fits around your schedule? We’ve got the perfect opportunity for you!

We’re on the hunt for a friendly, proactive Customer Service Advisor to join our client’s weekend team. You’ll be handling customer queries, providing exceptional service, and ensuring every customer is satisfied, all from the comfort of your home!

Job Title: Part-time Weekend Work - Customer Service

Salary: £13.85 per hour 

Location:Remote working (please note you will need to be able to travel to Borehamwood to collect IT equipment and for training) 

Contract: Permanent

Hours: Shift patterns between 8am - 7pm on Saturday and 10am - 7pm on Sunday

SKILLS REQUIRED
- Proven customer service experience 
- Dedicated to offer excellent customer service and represent a brand
- Ability to work towards SLAs and targets
- Excellent computer skills, including Microsoft packages
- Positive and pro-active approach to work
- Confident and professional telephone manner with excellent communication skills

RESPONSIBILITIES
- Dealing with inbound communication via phone and email
- Handling any complaints and escalating where necessary
- Handling new and existing bookings
- Sending out confirmations to clients regarding their bookings
- Liaising with customers from start to finish, ensuring they are always informed
- Cross-selling any products to the customers

ADDITIONAL INFORMATION
- 25 days annual leave + bank holidays (pro-rata) 
- WFH on the weekends
- Auto-enrolment pension
- Opportunity to earn incentives with good performance
-Bonus scheme

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.

Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data