Weekend Showroom Sales Support

Weekend Showroom Sales Support

Part-Time, Weekends

Location: Frome, Somerset

Salary dependent on experience

Permaframe is a trusted and leading installer of conservatories, orangeries, double glazing windows, living spaces, and doors across Somerset and the surrounding areas. We pride ourselves on delivering exceptional customer service and high-quality home improvements. To support our continued growth, we are seeking a dedicated and enthusiastic Showroom Sales Support to join our team at our Frome showroom. This is a part-time role, working weekends only.

Role Overview:

As Showroom Sales Support, you will be the friendly face of Permaframe, ensuring that every customer visiting our showroom receives a warm welcome and outstanding service. Your key responsibilities will include:

• Welcoming and assisting customers as they explore our showroom, ensuring they have a positive experience.
• Engaging with visitors to understand their home improvement needs and providing guidance on our products and services.
• Demonstrating product knowledge and explaining key features and benefits to help customers make informed decisions.
• Maintaining showroom presentation, ensuring that displays are tidy, clean, and visually appealing at all times.
• Handling enquiries professionally, whether in person, over the phone, or via email, and directing them to the appropriate sales consultant when necessary.
• Assisting with basic administrative duties, such as recording customer details, managing appointment bookings, and updating showroom materials.
• Supporting the sales team by gathering customer preferences and passing on relevant details for follow-up.
• Ensuring a professional and friendly atmosphere in the showroom that reflects Permaframe’s commitment to excellent customer service.
• Adhering to company policies and procedures, ensuring compliance with all health and safety regulations.

What we look for:

• Previous experience in reception, retail, or customer service.
• Strong administrative and organisational skills.
• A friendly, professional, and customer-focused approach.
• Excellent communication and interpersonal skills.
• The ability to work independently while being a team player.
• A proactive and positive attitude with a willingness to learn.
• Confidence in handling customer enquiries and providing product information.
• Good IT skills, with the ability to manage basic administrative duties.
• A passion for home improvement and helping customers find the right solutions.

Interested in this Weekend Showroom Sales Support role? Please submit your CV and a covering letter, including your salary expectations.

INDHS