Witness Care Officer

We have an exciting opportunity for someone who is looking to work within Witness Care. Our client is recruiting for a part time Witness Care Officer to work for them at Exeter Crown Court.

You will be working 24 hours a week Wednesday to Friday 8 hours a day.

Please note - due to the nature of the role you will or maybe Working with Disturbing Evidence of Disturbing Circumstances
Working with Vulnerable People
Working in an Environment with potential for Conflict, Violence (Verbal/Physical) etc

What You'll Do:

As a Witness Care Officer, you will serve as a vital point of contact for victims and witnesses in all prosecution cases, ensuring they feel supported and informed as they navigate the court system. Your role will include:

• Conducting and continually assessing the needs of victims and witnesses, providing tailored support and guidance.
• Managing a diverse caseload, adapting to various stages of cases and ensuring compliance with the Victims Code of practise.
• Building and nurturing relationships with external partners, including Victim Partner Agencies, HMCTS, CPS, and the Witness Service.
• Maintaining accurate records and updates in accordance with relevant legislation and Force policies.
• Engaging effectively with individuals, demonstrating sensitivity and professionalism, particularly when dealing with emotionally distressed victims and witnesses.
• Providing specialist advice and training to colleagues, contributing to a knowledgeable and supportive work environment.
• Managing logistics for court appearances, including utilising technology for remote testimonies.

What We're Looking For:

To thrive in this role, you should possess:

• Experience dealing with a diverse range of individuals from various backgrounds and circumstances.
• Strong communication skills, both verbal and written, with the ability to engage sensitively with vulnerable individuals.
• Proven experience working collaboratively with statutory, voluntary, and community agencies.
• Excellent organisational skills, enabling you to prioritise a demanding workload effectively.
• Comprehensive knowledge of the Criminal Justice System and court processes.
• Proficiency in IT, particularly with Microsoft Office packages, and the adaptability to new systems.
• You must be able to past police vetting for which the criteria is that you have resided within the UK Continuously for at least 3 years

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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