Sales Associate (Part-Time)

Our team is looking for a passionate Sales Associate to join Harrods International at Heathrow Airport, on a part-time basis, working two late shifts per week. As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join the Harrods Team. Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities. About The Role You’ll be responsible for providing world class customer service, and demonstrate comprehensive knowledge of all products within the department and increase sales by selecting products to meet customer requirements. You’ll also understand and properly execute all systems and POS procedures to ensure prompt and efficient sales transactions and full compliance. In return you’ll receive an excellent benefits package, including a company pension, flexible working, generous holiday allowance, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan. Please note, due to the location of this role, all successful applicants will need to provide satisfactory references for the last 5 years and undergo a Criminal Record Check to obtain an airside pass. Ideally you will already hold an airside pass which will fast track the application, but this is not essential. Due to the current unprecedented demand on the Airport ID unit, new airside pass applications are currently taking approximately 3 months from point of application. Further details regarding timeframes will be provided at interview stage. About You With a background in customer service, ideally within retail, our expectations, standards and pace will stretch and develop you. We’re a friendly team that works together and shares the pressures, but don’t under-estimate the challenges. Ours is a fast-paced environment and you’ll need: Previous experience in retail. A genuine interest and passion for Harrods. Self-motivated to learn and develop your product and industry knowledge. An out of the box thinking mentality, to surprise and delight customers with exceptional customer service and interpersonal skills. A strong ability to work within a team. Great organisational skills to keep the shop floor running smoothly. Ability to work morning and evening shifts as well as weekends. About Us Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional. Our Promise To You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Uniquely You At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply. If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram.