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2026 Box Office Agent - Seasonal

icon building Company : Caramoor Center For Music And The Arts
icon briefcase Job Type : Contract
icon geo-alt Katonah, Ny

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Job Description - 2026 Box Office Agent - Seasonal


Department: Marketing
Supervisor: Box Office Manager
Employment Type: Seasonal (May-August), Part-Time, Non-Exempt
Compensation: $17.25 per hour; 15-30 hours per week


Job Duties & Responsibilities
  • Box Office Duties
    • Assist guests both on the phone and in-person and sell tickets.
    • Regularly monitor Box Office email inbox, voicemail, and respond to inquiries.
    • Assist in responding to safety concerns and emergency situations, as necessary.
    • Assist the Box Office Manager in various administrative and operational projects.
    • Work at Box Office and/or merchandise counter for events.
    • Organize and maintain merchandise inventory
    • Assist with the setup and breakdown of Box Office & merchandise as needed.
    • Distribute will call tickets and assist guests with digital tickets.
    • Greet and assist guests, provide directions and answers to questions, provide general historical information, guide guests to restrooms as needed

SUMMER (MAY - AUGUST)
This position works both administrative office hours (12-6pm) and at events. Events are scheduled from June through August on Thursday-Saturday evenings and Sunday afternoons.


Required Skills and Qualifications

Experience: Command of MS Office Word and Excel and ability to learn and use ticketing and event software is a must. Experience working in a box office, retail, events or customer service-related position is a plus. Arts/music background is a plus but not required.

Customer Service and Communication Skills: Must have a friendly and professional attitude and work well with others. Strong interpersonal and verbal communication skills are desired.

Administrative Skills: Ability to maintain confidential information. Organized and detail oriented with a strong work ethic. Flexibility to adapt to changing priorities.

Values and Culture: Appreciation for creating an environment that supports all guests to be inspired by music.

Working Conditions: Ability to work in a busy environment and with the public, maneuver outdoors (in all weather conditions) on 80 acres of woodland trails, gravel pathways and spectacular gardens.  Flexibility to work during weekends and evenings as needed for events.  Ability to transition between heavy operational and administrative workloads.  Ability to lift/move up to 40lbs.  Ability to set up and breakdown for events. Authorization to work in the U.S. is required.
 
Original job 2026 Box Office Agent - Seasonal posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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