Accounting Analyst Contract

SUMMARY OF RESPONSIBILITIES

The Accounts Receivable Analyst provides financial and administrative support to a BPO provider by ensuring resident ledger transactions are processed accurately and in accordance with Service Level Agreements. This position will provide guidance as needed to resolve discrepancies according to established policies, produce and present a series of reports to senior management on a regular basis.

ESSENTIAL DUTIES

· Partners directly with our BPO provider to ensure optimal performance in the following areas:

o Cash receipts for rents, security deposits and resident ledger adjustments are applied timely and accurately. Includes coordinating the review of resident ledgers for affected transactions.

o Process the return of resident receipts and credit card disputes handling.

o Ensure security deposit transactions are reconciled and managed according to each state’s requirement.

o Metrics reporting of all Accounts Receivable transactions and Service Level Agreements (SLAs)

· Investigate and resolve escalated discrepancies, seek manager approval when needed.

· Promote and reinforce customer service orientation and compliance standards with internal departments, BPO providers and other agencies.

· Enforce the development, implementation, and maintenance of policies, standard operating procedures and service level agreements in coordination with our BPO provider according to organizational changes.

· Identify potential efficiencies and internal control enhancements through the implementation of technology.

· Contribute to projects regarding technology implementation and enhancements.

· Weekly and month end reporting to senior management includes Key Performance Metrics, Receivables Aging, Bad Debt reporting, and Service Level Agreement (SLA) reporting.

· Use functions in Excel (vlookups, pivot tables, etc.) to assemble and analyze large volumes of data and other information for projects, special reports, summaries, and related documents.

This summary is not an all-inclusive description of job duties. Other duties and responsibilities may also be assigned by the incumbent’s supervisor and or manager at any time based upon Company need.

WORKING CONDITIONS

· Primarily working indoors, office environment an may sit for several hours at a time

· Prolonged exposure to computer screens

· Repetitive use of hands to operate computers, printers, and copiers

REQUIRED EDUCATION AND EXPERIENCE

· Four-year College Degree in Business, Accounting, or General Business or equivalent experience

· Minimum 2-year of overall accounting experience in Accounts Receivable and Accounts Payable

· Minimum 2-year leadership experience in providing leadership to small - medium size teams.

· Experience with banking regulations, bankruptcy guidelines for receipts and processing receipts

· Experience in contributing to and leading small projects

· Experience using Yardi or similar property management program

· Experience working in a fast pace, high growth company

REQUIRED SKILLS

· Mathematics — Using mathematics to solve problems

· Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

· Time Management — Managing one's own time and the time of others

· Leadership experience to include conflict management, performance management and review, problem solving, process improvement

· Speaking — Talking to others to convey information effectively

· Writing — Communicating effectively in writing as appropriate for the needs of the audience

· Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)

· Advanced Excel knowledge

WORK STYLES & BEHAVIORS

· Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.

· Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.

· Sense of Urgency – Application of cash receipts transactions requires processing accurately and quickly.

· Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

· Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations

· Integrity — Job requires being honest and ethical.

By applying to this position you are consenting to receive follow-up communication.