Administrative Assistant (temporary, full-time)

Title: Administrative Assistant
Office Location: Livonia, MI 
Schedule: Full-Time, Monday through Friday 11:00am to 7:00pm (on-site)

Temporary: 3-to-6-month opportunity 

Pay Rate: $16.00 to $18.00 per hour
 
At LaJoy Group, you will find a culture that prides itself on teamwork, high ethics and hard work – with a good measure of fun. We seek to employ qualified individuals who are open to always changing environments, focused on reaching goals, and able to show a friendly “team” attitude. 
 
The primary responsibilities of this position are administrative work, ensuring proper documentation is completed accurately and timely, returning phone calls and maintaining a high level of customer service. 
 
Essential Functions: 
Customer Service
• Point of contact for clients and caregivers in regards to authorizations, hours, services, policies, procedures, etc.
• Ongoing communication with clients and caregivers regarding authorizations including expiration dates and hours authorized. 
•Returning phone calls.
 
 Administrative
•Printing and sending documents using DocuSign.
•Assist with the completion of I-9 forms both in-person and via phone.
•Conduct background checks.
•Data entry into various internal software systems.
• Mail or email documents to employees regularly, track and follow up on outstanding documents. 
 
Education and Experience
• High school diploma or equivalent. Associates Degree or Bachelor’s Degree preferred in related field. 
• Minimum of 2 years’ experience in a customer service-related field. 
• Two to four years in a similar role with administrative experience preferred.
• High level of computer skills, specifically with Microsoft Products. 
• Highly developed communication skills, written, listening and speaking. 
• Valid driver’s license. 
• Knowledge of home health practices, procedures and standards in accordance with state and federal regulations is preferred. 
 
This job requires a criminal background check. Convictions and pending felony charges are not an absolute bar to employment and will only be considered if required by law or there is a substantial relationship to the circumstances of the particular job or if bond ability is at issue
 
LaJoy Group is an Equal Employment Opportunity.

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