Aquatics Supervisor, Seasonal

DUTIES AND RESPONSIBILITIES:

• Assist in daily waterpark operation


• Assist with Ellis and IRT training for lifeguards and staff


• Seek and encourage advancement opportunities for qualified and interested team members


• Work to maintain a safe, efficient, and inclusive environment


• Provide immediate Guest Service Recovery as necessary


• Model and enforce all company and department goals, values, policies, and procedures


• Maintain a general knowledge of the entire waterpark operation


• Assist with the development, implementation, and monitoring of schedules


• Assist with recruiting, hiring, training, and retaining Team Members


• Coach, counsel, and discipline team members and coordinate documentation


• Recognize and respond quickly and effectively in emergencies according to the Emergency Action Plan (EAP)


• Evaluate team members with continued in-service training and audits


• Assists with the cleanliness of the waterpark


• Perform lifeguard duties as necessary


• Other duties as assigned by management

REQUIRED QUALIFICATIONS:

• At least 16 years old


• Working towards high school diploma or equivalent experience


• Minimum 1-year leadership experience in a high volume, guest-facing hospitality field or amusement/theme park; Aquatics facility/Waterpark preferred


• Must be able to speak in front of groups of people


• Project a positive image to team members and guests


• Ability to inspire and motivate team members to work together and exceed company and guest expectations


• Obtain and maintain Ellis and Associates (E&A) Lifeguard Training Program certification


• Keep certifications current through monthly in-service training


• Strong attention to detail and commitment to safety


• Strong organizational and communication skills


• Ability to perform and document proper inspections and audits of attractions, slides, emergency equipment and other essential items


• Proficient with Microsoft Office including Word, Excel, and PowerPoint


• Valid driver’s license


• Successful completion of criminal background check and drug screen


• Ability to work in a fast-paced environment


• Must be able to react well under stressful and emergency situations


• Available and willing to work a flexible schedule including nights, weekends, and holidays


• Must be able to stand for long periods of time


• Must be able to work in all weather conditions including extreme heat, cold, and rain