Associate Technician - 12239

• Assist with the setup, maintenance, and troubleshooting of computer hardware and software. 
  


• Support the IT team in managing network configurations and ensuring optimal performance. 
  


• Help with the installation and updating of software applications. 
  


• Maintain an organized and clean lab environment. 
  


• Document and report any technical issues or malfunctions. 
  


• Participate in training sessions and workshops to enhance technical skills. 
  


• Move pallets and racks of equipment between logistics and lab 
  


• Unbox and scan returned equipment 
  


• Perform OEM diagnostics for returned devices 
  


• Repair and clean used hardware 
  


• Box and tape completed equipment 
  

Requirements

• Basic understanding of computer systems and networks. 
  


• Strong problem\-solving skills and attention to detail. 
  


• Excellent communication and interpersonal skills. 
  


• Ability to work independently and as part of a team. 
  


• Eagerness to learn and adapt to new technologies. 
  

• Familiarity with operating systems such as Windows and macOS. 
  


• Basic knowledge of networking concepts. 
  


• Experience with common software applications (e.g., Microsoft Office, web browsers). 
  


• Ability to clean used product 
  


• Ability to repair computers 
  

• High school diploma or equivalent.