Auction Support Phone Bidders (Intermittent Weekend Support)

Firearms Auction Phone Bidders - Intermittent Weekend Support
Rock Island Auction Company (RIAC), the #1 firearms auction house in the world is searching for Phone Bidders to support our premier in-person auctions. In a new state-of-the-art facility, this on-demand position offers an exciting opportunity to support RIAC premier auctions in Bedford, Texas! Click here to check out RIAC's hiring video!

Do you have experience and interest in antique or rare firearms/guns, bladed weaponry, or military and historic collectibles? Do you want a occasional weekend job with invigorating qualities in firearms culture? If so, this may be the job for you!

RIAC holds premier auctions at least three (3) times each year; working as a phone bidder for our premier auctions requires availability from 7:00 a.m. – 7:00 p.m., Friday through Sunday.

What does a typical workday for premier auction look like?

Phone Bidders can expect the following:

• Primary responsibility: 
  • Manage inbound phone bidding calls, placing bids on behalf of clients while delivering accurate product information and excellent service.
• Secondary responsibilities:
  • Provide exceptional customer service on the auction preview floor by assisting clients, answering questions, and ensuring a positive experience.
  • Remain attentive and engaged at assigned stations during the auction preview, interacting with clients and addressing their needs.
  • Assist with auction setup and teardown, including positioning equipment, display racks, and auction items with care.
  • Support general cleaning and maintenance to keep the auction area organized and presentable.
  • Help with kitchen and bar operations, including serving food and beverages as needed.
  • Handle auction items responsibly, ensuring proper positioning, storage, and display.

Why work for RIAC?

• Climate-controlled facility!
• See and handle some of the most rare and unusual firearms, military and historic collectibles!
• Complimentary fountain soda, fruit, oatmeal and treats!
• Work in new state-of-the-art facility, unequalled in the industry!
• Engaging environment surrounded by inspirational and influential firearms enthusiasts and history buffs!

Qualified candidates meet the following requirements:

• High school diploma, GED, or equivalent required.
• Availability to work during auction weekends, including overtime as needed.
• Read, write, speak, and understand English fluently.
• Customer service experience preferred.

Physical Requirements

Must be able to constantly communicate and exchange accurate information. Must be able to detect, identify, inspect, observe, perceive and assess auction operations. Occasionally moving and transporting up to 50 pounds. Sitting for prolonged periods up to 100% of the time. Traversing and moving for prolonged periods up to 50% of the time with frequent ascending, descending, or positioning self to maintain moving and transporting consignor items. Infrequently operates and uses computer and other relevant equipment and office machinery. Constantly works in climate-controlled environment. Constantly works with and around firearms, bladed weaponry, and valuable collectibles.

Rock Island Auction Company has been the #1 firearms auction house in the world every year since 2003. Today, RIAC employs a growing team of about 150 people and continues to set industry standards and expectations year over year. Between our in person and online auctions each year, we sell tens of thousands of firearms, bladed weapons, military artifacts, and firearms accessories annually. We have a habit of excellence, regularly breaking and re-breaking our own records and redefining success in our industry, as more and more customers admire our results and trust our reputation.

The employer and its subsidiaries are Equal Employment Opportunity (EEO) employers. To learn more about EEO, please review "EEO is the Law" poster in English (including a screen-readable electronic version), Spanish, Arabic, and Chinese.