Temp Biling Specialist Location: New Boston, MI 48164 Start: ASAP Duration: 4 months Shift: M-F 7:30am-4pm with some flexibility Pay: $20-$25/ hour DOE Primary Responsibilities Include:
Assist operations assistance with billing procedure and processes
Trouble shoot billing inquiries for local operation assistants
Provide support to team members, customers, vendors, stakeholders, and employees through friendly, professional, timely and accurate response to their inquiries.
Assist with additional billing necessary to be completed prior to team deadline
Answer incoming calls in the office
Communicate with our customer via phone and email
Investigate any escalations and respond in a timely manner (3-5 days, required by contract)
Help crews with any questions, routing work
Sort / Send any important documents to various internal departments such as Fleet, HR, and IT
Data Entry – entering new work orders, completing them to be invoiced without errors
Must be proficient in Excel to create, format, and update on-going spreadsheets for our utility companies
A successful candidate will meet the following qualifications:
High school diploma or equivalent
Three years’ clerical / administrative experience
•Demonstrate proficiency in billing software
Excellent analytical skills with a high level of accuracy and attention to detail
Ability to prioritize and plan work activities to be effective and efficient to meet strict deadlines
Must be comfortable and effective working in an environment with changing demands, delays and responding to unexpected situations
Ability to maintain and protect confidential information
Track record of reliability and dependability:
Excellent verbal and written communication skills required; ability to maintain a high level of professionalism when interacting with all customers (internal / external)
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