Business Analyst

Required Qualifications:

• Must be able to be hired directly by the agency without sponsorship
• 5+ years of expert-level experience in negotiation, facilitation, and consensus building
• 5+ years of demonstrated experience in requirements solicitation techniques
• 5+ years of strong professional oral and written communication skills
• 5+ years of project management experience

Preferred / Desired Qualifications:

• 5+ years of working knowledge of Systems Development Life Cycle (SDLC) methodologies, including Waterfall, Agile, and Iterative approaches
• Considerable experience and strong understanding of technologies such as .NET, C#, Microsoft SQL Server, ETL, and BizTalk
• Considerable experience and knowledge of MicroStrategy, relational databases, hardware, and telecommunications
• Considerable experience and understanding of messaging systems, network protocols, and Microsoft Dynamics
• Experience with web application and GUI development, reporting, data movement, and data warehousing
• Experience with data analysis, data profiling, data mapping, and validation techniques
• Bachelor’s degree from an accredited college or university in Information Technology or a related field, or equivalent combination of education and experience

• Assist in planning system changes and implementing new applications aligned with business needs and technical standards
• Analyze policies and procedures to identify system requirements and operational impacts
• Elicit, document, and manage both technical and business requirements throughout the project lifecycle
• Evaluate the impact of system changes and communicate implications to stakeholders
• Manage stakeholder expectations and act as a liaison between users, IT teams, and vendors
• Develop project plans and ensure adherence to established project management methodologies and standards
• Coordinate requirements through testing phases to ensure high-quality deliverables
• Design and execute system testing strategies, including regression and enhancement testing
• Create test schedules aligned with project timelines and scope
• Identify, analyze, and report defects, recommending corrective actions to stakeholders and vendors
• Validate that system enhancements meet business and functional requirements
• Coordinate and support system deployments, including executing enhancements and release activities
• Communicate release plans, risks, and contingency strategies to stakeholders
• Facilitate release meetings and ensure readiness across impacted teams
• Collaborate with internal teams, external partners, and leadership to resolve cross-functional issues
• Build and maintain strong professional relationships to support project success
• Develop and deliver training materials for end users
• Assess training needs and ensure users can effectively and independently utilize systems
• Evaluate training effectiveness and update materials as needed
• Maintain knowledge of business processes and supported systems to provide ongoing support and improvements
• Demonstrate initiative, professionalism, and commitment to continuous learning and development