The Cashier is responsible for the greeting and money exchange of pool patrons’ entering/exiting the pool facility.
Qualifications:
Must be at least 16 years of age. Must work well with all ages and possess a friendly disposition. Good math and customer service skills are a must.
Essential Functions:
Arrive and punch in 15 minutes prior to start of shift to prepare pool for entrance. This includes but is not limited to cleaning all surfaces in contact with customers, updating signage, preparing registers (log on) and paperwork for the day. Ensure the bank is accounted for and all reports are available for the day.
Providing exceptional customer service to patrons and guests always. Always treat customers with respect and courtesy. Inform Manager if problems arise.
Manage cash flow including daily fee and merchandise sales.
Keep the register updated and keep capacity counts available for Managers.
Treat customers with respect and courtesy. Inform Manager if a problem arises.
Check that patrons are supervised or are proper age to enter, wearing proper swim attire and that no prohibited materials enter the pool. Discourage loitering.
Position may work as attendant atop waterslide, releasing patrons down slide and enforcing slide rules.
At the end of the day, clean the register area. Prepare deposit. Money should be counted in private “safe” area. NOT IN VIEW OF PUBLIC. Never leave cash register unattended. Always count money more than once. Wait for Management to count out deposit. Account for all the money, remove the required (appropriate denominations) bank amount and fill out all the appropriate paperwork.
Assist with cleaning and general procedures if tasks are completed before facility closes and punch out after Manager’s approval.
Monitor and enforce food policy; all food must be kept in concessions area. Maintain a garbage free building.
Psychological Considerations:
Cashier may need to resolve differences and problems that arise with children/patrons. The cashier together with the Pool Manager is responsible for a safe and well-organized operation. May also have to work under stressful conditions when rescue attempts are made, or an emergency arises.
Physiological Considerations:
Must have ability to lift 45 lbs. May need to respond quickly to an emergency.
Environmental Considerations:
Activities are performed inside and outside. These conditions include high temperatures, humidity and standing for extended periods of time.
Cognitive Considerations:
Must possess good safety awareness and judgment and be friendly to people of all ages.
Employee Benefits: Pool membership, fitness membership, fitness classes, and access to park district-run programs.
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