Collections Specialist

*** 2 Month Contract ***

• Collections Specialist, Credit: Overview: We want to be the fastest sports brand in the world. Thinking fast. Acting fast. But nevertheless sustainable.
  
• This mission statement is mirrored not only by our new brand promise, “Forever Faster,” but also by our guiding principle for the entire company.
  
• To achieve our objectives, we require individuals that do not merely break the rules, but change the game.
  

• Follow up on an assigned portfolio accounts based on experience and skill. This includes collection calls, customer deductions and customer reconciliations.
  
• Review daily credit holds through review of customer history, industry credit reports, to ensure timely release of orders. Escalate to Credit Analysts for review when necessary.
  
• Run and analyze weekly aging, deduction and top account past due reports finding root cause of issues that delay payments and cause deductions.
  
• Perform ongoing cash collections.
  
• Correspond with assigned sales reps and customer accounts on a regular basis to pro-actively resolve collection issues.
  
• Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices.
  

• 1+ years of experience
  
• Knowledgeable with Microsoft Office applications including Excel, Word, and Outlook
  
• Negotiation and problem-solving skills
  
• Effective phone/email communication skills
  
• Basic understanding of Billing, AR, and Credit and Collections procedures