Commercial Interiors Order Manager ProjectSpec / Khameleon (Remote)

About the Role

We are seeking an experienced Commercial Interiors Order Manager to manage the full lifecycle of furniture orders—from approved specifications through acknowledgment and delivery. This role is designed for professionals with hands-on experience on the dealer or manufacturer side of the commercial furniture industry.

The ideal candidate has direct experience using ProjectSpec, Khameleon, or similar ERP and specification tools, and is comfortable coordinating with designers, project managers, manufacturers, reps, and internal teams to ensure orders are accurate, complete, and delivered on time.

Key Responsibilities

Order Management & Entry

• Convert approved quotes and specifications into accurate customer orders and purchase orders


• Enter and process orders using ProjectSpec and/or Khameleon as primary tools


• Verify product specifications, finishes, SKUs, COM/COL requirements, pricing, and discounts prior to submission


• Ensure timely PO placement and track orders from submission through acknowledgment and shipment

Specification & Project Documentation

• Interpret and work from specifications created in ProjectSpec, ProjectMatrix, CET, or similar systems


• Maintain organized project folders containing POs, acknowledgments, submittals, approvals, and change orders


• Update internal systems (Khameleon, CORE, Acumatica, etc.) with order data, shipping details, and changes


• Support designers and project managers by reviewing line items for completeness and accuracy prior to ordering

Vendor & Dealer Coordination

• Communicate with manufacturers, reps, and vendors regarding pricing, availability, lead times, and shipping


• Resolve discrepancies between purchase orders and acknowledgments, including pricing, quantities, finishes, and model numbers


• Provide clear and timely order status updates to internal teams


• Track orders through the full lifecycle: quote → PO → acknowledgment → shipping → delivery

Quality Control & Issue Resolution

• Identify and correct errors in specifications, finishes, quantities, pricing, and COM/COL details


• Proactively flag missing information or risks that may impact lead times, accuracy, or installation


• Maintain accurate order and shipping data across all systems and project documentation


• Assist with resolving issues related to damages, backorders, returns, or re-orders in coordination with vendors and internal teams

Qualifications

Experience

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  2–5 years of experience in commercial interiors, dealer operations, manufacturer support, project coordination, or order management

  
  

Technical Skills (Must Have)

• Hands-on experience using ProjectSpec and/or Khameleon for order building and processing


• Experience with at least one related platform such as ProjectMatrix, CET, Hedberg, CORE, Acumatica, or equivalent systems

Industry Knowledge

• Strong understanding of commercial interiors products, SKUs, finishes, COM/COL, and dealer/manufacturer workflows


• Familiarity with budget quotes, pricing validation, margin awareness, and order acknowledgments

Communication & Coordination

• Clear, professional communication with vendors, designers, reps, and project managers


• Ability to manage multiple orders and projects simultaneously in a fast-paced environment

Organizational Skills

• Exceptional attention to detail and accuracy


• Strong organizational skills with the ability to keep multiple timelines aligned

Nice to Have

• Experience with SAP, CORE, Acumatica, or other ERP/order management systems


• Familiarity with major commercial interiors brands such as Herman Miller, Haworth, Steelcase, Teknion, Knoll, Allsteel, HON, and similar

About Bold Business:

Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.

Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.