Contract Specialist

LinkSquares is the leading contract lifecycle management company in the legal industry, named a Strong Performer in The Forrester Wave™: Contract Lifecycle Management (CLM). 

Businesses run on contracts—they drive revenue, manage obligations, enable financing, and support reporting activities. Our AI-powered CLM SaaS product suite delivers end-to-end solutions trusted by some of the world’s most respected organizations, including DraftKings, Wayfair, TIME, and the Boston Celtics. We are proud to support our customers in achieving their goals, and remain dedicated to delivering value and innovation to meet their needs.

We ranked #174 on Deloitte’s Fastest-Growing Companies in North America, named “Contract Management Solution Provider Of The Year” by LegalTech Breakthrough Awards, and were proudly featured at #707 on the 2024 Inc. 5000 list of America's fastest-growing private companies.

At LinkSquares, our AI-powered, end-to-end contract management and analytics platform takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal, finance, HR, and procurement teams save time, cut costs, and improve business outcomes. We are a 200+ person company headquartered in downtown Boston

A Contract Specialist is an early career position on our Contract Operations Team. The Contract Operations team is a shared service group that gets our customers off to a great start, and ensures an amazing experience through the customer lifecycle. After all, contracts are the lifeblood of LinkSquares. In partnership with Sales, Customer Success and Implementation we support customers with uploading, processing and troubleshooting of any issues in their contracts. Contract Specialists quickly adapt to customer needs through creative problem solving and a thorough knowledge of how LinkSquares systems work. This is a great opportunity to get in the door at a growing company and increase your exposure to the world of legal technology and software development. Ideal candidates have on-the-job experience in a professional setting.

Responsibilities:

• Partner with Sales, Customer Success and Implementation teams to effectively onboard and support customers


• Provide contract support solutions following step-by-step documentation and utilizing software tools


• Diagnose software and contract issues and identify and implement temporary and long term solutions


• Manage a queue of assigned contract processing requests to completion


• Help establish project standards and methodologies to improve efficiency and effectiveness


• Develop in depth knowledge of LinkSquares software


• Gain exposure to different teams and roles within the LinkSquares organization

Additional Qualifications:

• A desire to learn and grow within LinkSquares.


• Excellent communication (verbal and written) and relationship-building skills


• Ability to independently juggle multiple projects without losing focus


• Flexibility for adapting quickly to changing priorities


• Excellent attention to detail even on repetitive tasks


• Ability to carry out responsibilities in a timely and prioritized manner


• Excel proficient


• Above all else, have a team-first mentality!

About LinkSquares

Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/ 

For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/.

LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected