Job Description - DC Technician Break Fix

Company Description

Arthur Grand Technologies (www.arthurgrand.com) is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20+ years. 

We are a minority owned staff augmentation and technology consulting company

To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits and provide continued opportunities for professional growth.

Job Description

 

Role: DC Technician – Break Fix

Location: - Henrico, VA

 

Qualifications:

  • Physical layer: fiber optic connections, contamination, cleaning
  • Understand ESD best practices
  • Comfortable with text based CLI
  • Familiar with IP based networking
  • A+/Network+ level of knowledge required
  • Good understanding of OSI layer and network principles
  • 2+ years of DC experience required
  • 4+ years of IT related experience required
  • Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
  • Understanding BGP routing protocols, spanning tree, VRRP, LACP
  • Good organization, multitasking and communication skills
  • Microsoft Office Tools: Word, Outlook, Excel
  • Understanding of network procedures, environmental and safety management in a DC environment
  • Culture / Team fit
  • Ambitious / Hard working / Go getter / Coachable / Mentor

 

Responsibilities:

  • Physical hardware swaps: (Fabric and Backbone)
    • Optical transceiver swaps / Circuit diagnosis
    • Line card swap
    • TOR Replacement
    • Work with vendors for RMA's
    • Must be able to lift 50lbs
  • Asset Management
  • Tools and Ticket management
  • Build relationships with partner teams within the DC
  • Ability to review hardware logs, isolate and identify root cause
  • Remote link troubleshooting
  • Ability to mentor and guide L1 resource

 

 

 

 

Thanks,

Afrah Faiza

Arthur Grand Technologies Inc

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

 

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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