Responsibilities:
- Assist in the assembly and configuration of network appliances and IT systems
- Perform basic hardware diagnostics and low-level functional testing
- Flash firmware and install operating systems or custom images on devices
- Connect and configure equipment in test environments (switches, routers, firewalls, etc.)
- Document and report testing results and hardware issues
- Support inventory tracking and labeling of components and completed units
- Maintain clean and organized workstations and adhere to ESD-safe handling procedures
- Assist IT staff with basic troubleshooting of workstations and network devices
- Follow standard operating procedures and production workflows
- Support QA processes and assist with root cause analysis when defects are found