Field Technician

We are seeking skilled Field Installation Technicians with experience in install/rack and stack, testing, and turn up activities to support ongoing deployments. Prior experience with Ciena products, particularly the Ciena 6500, would be highly beneficial.

Details:

• Role Type: 12-month fixed-term contract
• Type: W-2: hourly rate + benefits + travel allowance + OT
• Start Date: ASAP
• Travel: 90% (nationwide) – must be comfortable with extensive travel, (90% nationwide travel, often 4 - 6+ weeks at a time).

Responsibilities

• Addition or removal of common systems equipment hardware.
• Addition or removal of wiring and connections (on non-working equipment only).
• Lead verification/continuity testing.
• Analysis of job specifications and drawings.
• Prepare a Method of Procedure (MOP).
• Write Job Information Memorandums (JIMs).
• Resolve job specification and/or drawing problems.
• Complete cabling, lacing, labeling, and grounding to standards.
• Mark/correct office record drawings.
• In-process and final quality inspections.
• Completed Customer Experience Learning.
• Capable of leading a project and providing status updates and communicating with PM as required.
• Be capable of performing as the Installation Supplier’s in-charge person on Common Systems jobs.

Knowledge of specific Ciena product lines:

• 6500 (including submarine applications)
• 4200
• Carrier Ethernet

Equipment Installation Skills:

• Ability to understand and use site and product documentation.
• Understanding of labeling requirements and use of labeling equipment.
• Proper use of installation tools.
• Ciena FAST system knowledge.
• Understanding of basic AC/DC power and Power Verification.

Fundamental Technical Knowledge

• DWDM
• OTN
• Carrier Ethernet

Safety:

• Job site rules and protocols.
• Safe use of installation tools.
• First Aid.
• Ladder Safety.
• Power Safety.

Soft Skills:

• Ability to interface with customers.
• Conduct in the workplace.
• Working well with others.

General Computer Skills:

• Use of Microsoft Office applications including Word, Excel, PowerPoint, and Visio, as well as email applications, and Adobe PDF documents.
• Understanding of Internet Protocol and IP addressing.
• Understanding of FTP and Telnet procedures.