Job Description - Front Desk Receptionist - Temporary
Job Summary and Purpose
At Tennyson Center for Children, our core values guide everything we do. We are Joyful, finding optimism and strength even in challenges; Curious, always learning and innovating to provide the best care; Dependable, building trust through reliability; Authentic, celebrating uniqueness and creating safe, inclusive spaces; and Compassionate, deeply caring for our teammates, our clients, and the community we serve. If these values resonate with you, we’d love to have you join our team and help us make a lasting impact on the lives of children across Colorado!
The Operations Float is responsible for answering incoming phone calls, routing calls to the appropriate staff, maintaining the reception area, and providing general information to staff and visitors. This position has no supervisory duties, is an individual contributor and reports to the Director of Operations.
Essential Job Functions
Answer incoming calls from a central switchboard and route to appropriate party
Responsible for voicemail and routing incoming calls
Greets and registers all visitors in the reception area
Schedules meetings, activities and room requests
Receive donations from the public and coordinates with the Development Office in processing
Maintains cleanliness and appearance of the reception area
Coordinates facility safety drills
Manage security program for the front doors
Check in and out telephones and campus vendor keys
Check in and out campus vehicles
Provides clerical support for staff as assigned, including projects, reports, data entry and updating the telephone extension lists and mailbox labeling
Educate donors/vendors regarding delivery process
Call for extra assistance, emergency police, fire or medical assistance as needed
Meeting management including location, room set up, agendas, catering, and attendee communication
Process all outgoing and incoming mail
Monitor and maintain office supplies inventory
Order general office and copier supplies
Fill copy, scan, and fax requests
Front desk coverage daily
Fill records requests as needed
Schedule and coordinate transportation services for agency vehicles
Other duties as assigned
Physical Requirements
Ability to infrequently lift up to 25 lbs. as needed
Working Conditions
In person on campus office/school and treatment environment
Minimal travel may be required occasionally
Minimum Qualifications
High School diploma or equivalent
Bachelor’s degree in business or related field preferred
One or more years of experience performing front desk, office, clerical, or receptionist duties
All candidates must have (or qualify to obtain) a current Colorado driver's license
All positions require a pre-employment drug test, FBI fingerprint check, CBI criminal records check, child abuse registry check, motor vehicle record check, academic record verification, and reference checks
Benefits
For employees working 30 or more hours per week:
Medical, Dental, & Vision Insurance options
Generous Paid Time Off
13 paid holidays
Paid Mental Health days to regroup & recharge
Retirement Plan with a match up to 4% of your annual salary
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEOC
Must demonstrate eligibility to work in the United States in compliance with federal law, all persons hired will be required to verify and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Tennyson Center for Children currently does not sponsor work visas.
Tennyson Center is an equal opportunity and affirmative action employer; we are committed to creating an inclusive environment for all employees. We seek applicants of diverse backgrounds and prohibit discrimination based on race, religion, color, sex, sexual orientation, gender identity, gender expression, age, national origin, disability, military status, conditions relating to pregnancy or childbearing, and/or any other status protected by federal, state, or local laws. If you have any questions, please email our team at [email protected]. We appreciate your interest in Tennyson Center for Children.
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