Front Desk Specialist

We're looking for an agreeable Front Desk Representative to be the first point of contact for all of our on-site visitors. You'll be maintaining and executing on all receptionist and clerical duties at the desk of our main entrance.

The ideal candidate will have a friendly, easygoing personality in addition to being perceptive and disciplined. You should be able to deal with complaints, learn quickly, and give accurate information. A customer-oriented approach is essential.

We want you to make our guests and visitors feel appreciated and valued while on our premises.

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  Keep our front desk clean, presentable and stocked with all the necessary material (pens, forms, paper, etc)

  
  


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  Greet and welcome guests

  
  


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  Answer questions and address complaints

  
  


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  Answer all incoming calls and redirect them. Take and deliver messages as necessary

  
  


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  Receive incoming letters, packages, etc and distribute them

  
  


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  Prepare outgoing mail by drafting correspondence, securing parcels, etc

  
  


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  Check, sort, and forward emails as required

  
  


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  Monitor office supplies and place orders when necessary

  
  


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  Keep updated records and files

  
  


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  Monitor office expenses and costs

  
  


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  Take up other duties as assigned (travel arrangements, schedules, etc)

  
  

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  Some experience as a front desk representative, agent, or relevant position

  
  


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  Familiarity with office machines (e.g. fax, printer etc.)

  
  


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  Knowledge of office management and basic bookkeeping

  
  


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  Proficient in English (oral and written)

  
  


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  Excellent knowledge of MS Office (especially Excel and Word)

  
  


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  Strong communication and people skills

  
  


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  Good organizational and multi-tasking abilities

  
  


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  Problem-solving skills

  
  


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  Customer service orientation

  
  


• High School diploma; additional qualifications will be a plus