Full Time Seasonal - Residential Services Inspector

**** Key search words: handyman, property management, home maintenance****

This is a Full-Time Seasonal position, with employment anticipated to conclude in October.  

CAREERS AT DESERT HIGHLANDS GOLF CLUB/ASSOCIATION!

Explore all of the employment opportunities available at the premier residential golf community in Scottsdale, Arizona.

Desert Highlands is a private residential golf community that offers only the finest amenities and exceptional service to our exclusive members. Desert Highlands has been recognized as a Five-Star Platinum Club, ranked as #11 in the top 100 Golf Clubs, a Distinguished Emerald Club and one of America's Healthiest Clubs. Our employees are trained to be the finest, service-oriented employees in the Club industry. No matter the position, each employee represents the Club to Members and prospective Members. We are more than just an employer; we are a family serving a family.

Mission: We provide exceptional experiences that instill pride in our community.

Vision: Desert Highlands strives to be recognized as the finest member owned club community in the Nation.

Core Values: Respect, Heritage, Dynamic, Community, Excellence, & Integrity

Desert Highlands Association/Golf Club is looking for a Residential Services Inspector to provide Residential Services to our Members.

The Residential Services Team at Desert Highlands is dedicated to enhancing the lifestyle of our members through personal assistance with just about any request. The Residential Services team can provide home inspections, change air filters, light bulbs, and salt in water softeners, and provide referrals for home repair vendors for more personal needs. In addition, Residential Services can watch over members’ residences when they are away and provide helpful services upon their return. All to create peace of mind when members are away!

The Residential Services Inspector will provide Residential Services for our Members, completing inspections primarily when our Members are away from their home at Desert Highlands.

Primary Purpose:

Prepares a designated route, inspects vacant homes for specific maintenance and security issues per customized Residence Inspection Agreement. Records findings and prepares daily reports. Admits vendors and other service personnel as needed. Must maintain the Desert Highlands’ mission, vision, and values by exhibiting the following behaviors; excellence and competence, collaboration, innovation, and commitment to our community, and accountability and ownership.

• Coordinates home visits and scheduling with Members. Prepares a route and a schedule; completes responsibilities in a timely and efficient manner.
• Enters Member homes using a standardized check-list to check for problems. Verifies functionality of various utilities or devices as requested by the homeowner such as checking running water/leaks/pipe connection, dishwasher, refrigerator/freezer, toilets, check door & window locks, pests, main panel/breakers, pool and spa, perimeter of home, and driving vehicles to avoid dead batteries and ensure proper operations. Records status of premises and notifies Add follow-up items to daily inspection report as needed.
• On a daily basis inspector may admit vendors into resident’s homes, and collect mail, forward First-Class Mail to residents home or hold at office.
• Maintain accurate records of all activities related to caring for member’s homes as they occur for monthly inspection reports and billing. Keeps accurate record of daily activities; submits status reports to Department Supervisor.
• Prepares daily billing and coordinates billing and vendor invoices with the Member Services Coordinator for accounting.
• Responsible for monthly air filter changes and residential salt systems. Maintains proper filter and salt inventories based on needs.
• Communicates all on-going activities and outstanding duties to Residential Services Supervisor in real time.
• Coordinates with outside vendors for access to the residences per homeowner requests.
• Light Housekeeping duties as deemed necessary, i.e., possible vacuuming, trash removal, picking up dead bugs, rinsing off patios/ furniture, etc.
• Perform general routine vehicle inspections that require driving vehicles for short distances on property.
• Perform other duties as assigned.

· High School Diploma or General Education Degree (GED).

· Must be a minimum of 21 years of age with a valid Driver License and acceptable Motor Vehicle Record and clean criminal background check.

· Familiar with basic household utilities such as electrical, gas, and plumbing. Ability to recognize potential or actual problems and sufficiently explain the issue to a contracted repair representative.

· Must have general maintenance knowledge of vehicles and be required to drive them routinely to ensure they are in good working condition and ready to use.

· Ability to think clearly and to handle emergency situations calmly and methodically.

· Present a positive, professional image.

· Must be self-motivated and customer service oriented.

· Must have excellent interpersonal as well as superior written and oral communication skills. Ability to effectively interact with all levels of management, employees, members and guests.

· Reliable and predictable attendance.

· Exceptional organization skills and ability to prioritize and multi-task.

· Ability to understand and interpret written policy.

· Sound judgment and decision-making skills; ability to work with minimal supervision.

· Must be trustworthy and dependable.

· Ability to maintain confidentiality.

· Working knowledge of Microsoft Word and Excel. Familiarity with Outlook is preferred.

Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.