House Manager 6

Position Title: House Manager (HM)
Facility Type: Residential Treatment Facility (RTF)
Facility Name: Lighthouse Behavioral Health Center at 1723 Gwynns Falls Parkway, LLC
Staffing Agency: Mid-Atlantic Staffing
Employment Type: Contract / Agency Staff
Location: 1723 Gwynns Falls Parkway, Baltimore, MD

Position Summary
The House Manager (HM) provides direct supervision, personal care assistance, medication administration, and daily operational support to residents at Lighthouse Behavioral Health Center at 1723 Gwynns Falls Parkway, LLC, a Residential Treatment Facility.

This position is staffed through Mid-Atlantic Staffing under an agency contract. The DCP ensures resident safety, dignity, regulatory compliance, accurate documentation, and continuity of care, including during emergencies and resident relocation.

Minimum Qualifications & Compliance Requirements

Health & Background Clearance
 Free from tuberculosis, measles, mumps, rubella, and varicella (B2)
 Physician/MD statement (B2)
 Criminal background check completed within 30 days prior to employment (B3)

Required Certifications (Must Be Current)
 CPR (by certified instructor) 
 Basic First Aid (by certified instructor)
 Certified Medication Technician (CMT) – if administering medications
 Residential Treatment Facility Training
 Naloxone Administration Training

Medication Technicians must be 18 years or older and renew certification every two (2) years

Required Training (Initial & Ongoing)

Safety & Emergency Training
 Fire & Life Safety (including use of fire extinguishers) – Initial & Annually
 Emergency Disaster Plans – Initial & Annually
Infection & Food Safety
 Infection Control (standard & contact precautions and hand hygiene) – Initial & Annually
 Basic Food Safety – Initial & Annually

Resident Care & Regulatory Training
 Cognitive Impairment (Alzheimer’s/Dementia)

•  Initial:
   5 hours (personal care staff)
   2 hours (non-personal care staff)
  


• Annual:
   2 hours (personal care staff)
   1 hour (non-personal care staff)

 Health and Psychosocial Needs of Served Population (B7)
 Resident Assessment Process (B7)
 Service Plans (B7)
 Resident Rights (B7)

Competency Validation
 Personal care service competence demonstrated to the delegating nurse within 7
working days

• (CNAs and GNAs exempt)

Care Documentation & Electronic Health Records

iCanotes
 All care documentation must be completed in iCanotes in accordance with Residential
Treatment Facility policies, state regulations, and agency requirements.

Required iCanotes Documentation Includes:
 Daily progress notes
 Resident move-in / admission
 Resident move-out / discharge
 Changes in resident health status or condition
 Resident transfer to the hospital or emergency department
 Resident return from the hospital or emergency department

Redline App
 Incident reports must be completed in the Redline app accurately and promptly
 Meal temperature logs must be recorded in the Redline app

Essential Duties & Responsibilities

Resident Care & Supervision
 Provide direct supervision of residents
 Maintain a safe, structured, and drug-free environment
 Conduct routine room checks
 Enforce visitation policies
 Ensure residents comply with house rules and safety expectations

Meal Service & Nutrition Support
 Receive meals from the contracted meal delivery service (The Charmed Table)
 Log meal temperatures in the Redline app upon delivery

 Serve meals to residents appropriately
 If meals are not delivered at scheduled meal times:

• Immediately notify the Assisted Living Manager (ALM)


• Contact The Charmed Table to inquire about delivery status

Resident Appointments & Scheduling
 Print daily iCanotes schedules for each resident
 Provide residents with their schedules and review them daily
 Work with residents to ensure participation in all scheduled appointments
 Support attendance at medical, behavioral health, and required services

Medication Management
 Receive, log, secure, and administer medications and delegated treatments in
compliance with Assisted Living regulations
 Maintain accurate medication documentation

Documentation & Reporting
 Complete all required documentation in iCanotes and Redline
 Report incidents, health changes, and unusual events promptly
 Take phone messages and direct calls appropriately
 Receive and direct visitors as required

Maintenance & Facility Concerns
 Identify and report maintenance or safety concerns
 Submit maintenance issues to White Glove Property Management per facility protocol

Compliance & Cooperation
 Understand and abide by all facility policies and procedures
 Cooperate fully with government officials, inspectors, and regulators during visits or inquiries
 Notify the ALM or Facility Director of agency visitors or compliance-related matters

Emergency & Safety Responsibilities
 Take appropriate action during emergencies
 Participate in fire drills, disaster drills, and inspections
 Remain with residents during emergency relocation until properly relieved

Physical & Work Requirements
 Ability to remain alert and responsive during assigned shifts
 Ability to assist residents during emergencies
 Ability to remain on site with residents during emergency relocation

Employment Relationship Notice
This position is staffed through Mid-Atlantic Staffing and assigned to Lighthouse Behavioral
Health Center at 1114 E 20th Street LLC and Lighthouse Behavioral Health Center at 1114 E
20th Street LLC. Mid-Atlantic Staffing is the employer. Lighthouse Behavioral Health Center at
1114 E 20th Street LLC and Lighthouse Behavioral Health Center at 1114 E 20th Street LLC has
contracted with Mid-Atlantic Staffing to provide staffing services. All work is subject to
Residential Treatment Facility regulations, state requirements, and agency policies.