• Manage lead intake process and distribution of follow-up responsibilities to Sales, Case Management and appropriate Care Centers
• Professionally explain the advantages of Private Pay Home Care services and overcome common objections
• Qualify opportunities and facilitate next steps with internal and external team members with a sense of urgency
• Thoroughly enter and update all relevant client details into the HubSpot CRM system

• Compile and track performance metrics on a daily, weekly and quarterly basis
• Attend Sales, Case Management and Marketing meetings and as requested by Supervisor
• Work with Sales and Marketing management on initiatives focused on client creation and relationship building with referral partners
• Maintain ongoing knowledge on our company wide offerings to provide solutions to our prospective clients and customers
• Always maintain professional integrity and display leadership qualities.
• Perform other duties as assigned

• 2+ years of sales/intake experience with proven conversion success
• Home Care, Home Health or Hospice experience preferred
• Strong verbal and written communication skills
• Experience working within a CRM system (HubSpot experience is a plus)
• A proactive, customer service orientation, with the ability to collaborate effectively with internal and external stakeholders
• The ability to handle multiple tasks simultaneously, take initiative without direct supervision, set priorities, and thrive in a fast-paced environment
• Strong organizational skills
• A sense of urgency to convert leads and ability to solve complex problems.
• Driver’s license and reliable transportation

• Must remain in stationary position for long periods of time at desk or computer
• Requires occasionally standing, sitting, walking; using hands to finger, handle, or feel objects, tools or controls; reaching with hands and arms; climbing stairs; hearing; talking

Work Environment:

• Office Location

HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.