Internal Communications Specialist

Job Description:

·         Job Title: Internal Communications Specialist: Operational Excellence + AI

·         Location: Franklin, TN (Hybrid)

·         Hybrid flexibility: Based in or near Franklin, TN. Work in the office at least 2 days per week.

·         Duration: For a minimum of six months, with possible extension or conversion (based on performance)

·         Interview: 3 Steps, 1st Round with HG, 2nd Round\- Onsite in Franklin, TN Final Round\- Virtual Teams with other Director

·         Skills Needed: We need someone with strong campaign skills who can run from the point of inception to the finale.

·         Someone who has strong professionalism as this will report into 2 Directors, will need to be able to submit work/ portfolio pieces if selected to interview.

·         We’re looking for a skilled communicator to amplify the impact of our Operational Excellence + AI team.

·         This role is all about telling the story of transformation, and you’ll be capturing wins, showcasing innovation, and driving excitement across the organization.

·         You’ll work closely with the team to make their work visible and meaningful.

·         This role reports into the NAM Brand & Communications team.

What You’ll Do

·         Write compelling stories: Develop and publish internal communications across our internal website (SPICE+), Viva Engage, SharePoint, and other platforms.

·         This includes articles, posts, case studies, event recaps, and success stories.

·         Highlight results and impact: Showcase kaizens, workshops, and internal events through engaging storytelling and creative campaigns.

·         Plan and promote events: Support hands\-on events, ensuring strong participation and post\-event visibility.

·         Communicate tangible wins: Help share measurable results every six weeks with leadership and the broader organization.

What We’re Looking For

·         Exceptional writing ability: Strong writing skills are critical.

·         You must be able to craft clear, engaging stories that resonate with internal audiences.

·         Digital expertise: Experience with SharePoint, Viva Engage, and content publishing tools.

·         Must also be able to create PowerPoint decks in alignment with our internal branding guidelines.

·         Event support experience: Comfortable helping to plan and publicize internal events.

• Proactive mindset: Ability to turn ideas into visible impact and juggle multiple priorities.
  

Requirements

What We’re Looking For

·         Exceptional writing ability: Strong writing skills are critical.

·         You must be able to craft clear, engaging stories that resonate with internal audiences.

·         Digital expertise: Experience with SharePoint, Viva Engage, and content publishing tools.

·         Must also be able to create PowerPoint decks in alignment with our internal branding guidelines.

·         Event support experience: Comfortable helping to plan and publicize internal events.

·         Proactive mindset: Ability to turn ideas into visible impact and juggle multiple priorities.