Jt004 - IT Technologist

QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you’ll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA.

Responsibilities:

• Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes.
• Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards.
• Evaluates interface between hardware and software, operational requirements and characteristics of overall system.
• Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities.
• Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.
• May document testing and maintenance of system updates, modifications, and configurations.
• May act as a liaison with key technology vendor technologists or other business functions.
• Strategically design technology solutions that meets the needs and goals of the company and its customers/users.
• Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required.
• Gather and prioritize integration requirements.
• Perform basic maintenance and performance optimization procedures in each of the primary operating systems.
• Design technology that allows for the optimal user experience and broad accessibility.
• Ability to document detailed technical system specifications based on business system requirements.
• Communicates primarily and frequently with internal contacts and shares information, status, needs and issues to support decision-making.
• May provide guidance and assistance to entry level professionals and/or employees in Support Career Stream.

• Bachelor's or associate degree in IT or related area.
• 2+ years of experience 
• Experience with Waterfall systems
• Microsoft Windows and Dynamic Link Library installation, registration, and troubleshooting.
• Basic understanding and troubleshooting of network configuration including VLAN segregation, IP reservation, and firewall rules troubleshooting.
• Ability to design technology solutions and document detailed technical system specifications.
• Experience evaluating system functionality, performance, and integration between hardware and software.
• Knowledge of data handling, data integrity, conversion, input/output requirements, and storage.
• Ability to identify system deficiencies and implement corrective actions.
• Experience in testing, maintaining, and optimizing system performance.
• Can be hybrid but onsite is preferred
• Bilingual: English and Spanish
• 1st shift

Quality Consulting Group, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.