Lead Case Manager

🌱 Join the Hidden Roots Family – Lead Case Manager (Cincinnati,Ohio)

Helping Individuals Heal, Grow, and Thrive

Who We Are

At Hidden Roots Mental Health, LLC, we believe that healing happens in relationships, in community, and in compassionate care. Our mission is simple: to walk alongside individuals on their journey toward wholeness and well-being,  using heart, evidence-based practices, and a deep respect for each person’s story.

We’re a growing, purpose-driven team, and we’re looking for people who care deeply and show up fully.

About the Role – Lead Case Manager

The Lead Case Manager provides high-quality, client-centered case management services while offering leadership, guidance, and oversight to other Case Managers. This role ensures service excellence, compliance, and alignment with Hidden Roots’ mission and values.

The Lead Case Manager will support individuals and families in accessing resources, navigating systems of care, and achieving improved quality of life outcomes, while also modeling best practices and strengthening team performance.

What You'll Be Doing

Client Services & Care Coordination

• Conduct comprehensive assessments to determine client needs and develop individualized care plans


• Coordinate, monitor, and evaluate services to ensure client needs are met effectively


• Provide crisis intervention and support during challenging situations


• Utilize motivational interviewing techniques to empower clients toward positive change


• Assist clients with workforce development initiatives and employment readiness


• Collaborate with community resources and agencies to enhance service delivery


• Ensure documentation meets agency standards and compliance requirements

Leadership & Oversight

• Provide mentorship, guidance, and support to Case Managers


• Review case documentation and ensure quality assurance standards


• Support onboarding and training of new team members


• Assist leadership with workflow coordination and caseload distribution


• Promote ethical practice and adherence to agency policies

What We're Looking For

• Must be open to hybrid setup.


• Available to work after school hours and weekends as needed


• Experience in child welfare, childcare, addiction counseling, mental health, or related fields


• Knowledge of Medicare regulations and services


• Strong crisis management and intervention skills


• Demonstrated ability to supervise, mentor, and guide team members


• Strong organizational and communication skills


• Reliable transportation, valid driver’s license, and active insurance


• High school diploma or GED (will be verified)

Preferred (but not required):

• Prior leadership or senior case management experience


• Experience in behavioral health settings

What We Offer

• Competitive hourly rate.


• This is a 1099 independent contractor position.


• Opportunity for professional growth within a mission-driven organization

Why Join Hidden Roots?
If you are passionate about making a difference in people's lives and possess the skills required for this role, we encourage you to apply for our Case Manager position.