Learning Technical Trainer II

Title: Learning Technical Trainer II 
Location:  TX - Irving, 75039 
Start Date - End Date: 10/27/2025 - 01/17/2026 

Job Description: 

The Learning Technical Trainer II is responsible for planning, developing and conducting 
standardized Business systems training programs to meet the organizations Business 
system requirements, new business objectives and regulatory guidelines. The Learning 
Technical Trainer trains and serves as a resource for super users, end users for enterprise 
systems (i.e ERP - Infor, Kronos, Concur, Office 365) as well as other designated 
application(s) while maintaining training curriculum and delivering ongoing Business 
system education. They will be responsible for building, maintaining and testing of the 
training environment. The Trainer will assist with the development of training content and 
training classes related to Business applications and technology. In addition, this role will 
assist with learning delivery process improvement and the communication of project 
status updates, system design abilities and other related information to the various 
departments within the organization. The Trainer will deliver informal and formal learning 
solutions in a manner that is both engaging and effective. This role will report directly to the 
Manager, Technical Learning and will also work in close partnership with the other 
stakeholders (i.e ERP-Infor Services, Supply Chain, Human Resources, Revenue Cycle, and 
Talent Management). 
What You Will Do:  
• Manage the learning environment. 
• Prepare for training delivery. 
• Convey objectives. 
• Align learning solutions with course objectives and learner needs. 
• Establish credibility as an instructor. 
• Create a positive learning climate. 
• Deliver various learning methodologies. 
• Facilitate learning. 
• Encourage participation and build learner motivation. 
• Deliver constructive feedback. 
• Ensure learning outcomes. 
• Evaluate solutions. 
• Present ideas effectively to individuals or groups when given time to prepare; deliver presentations suited to the characteristics and needs of the audience. 

• Identify customer expectations. 
• Select appropriate strategies, research design, and measures. 
• Communicate and gain support for the evaluation plan. 
• Manage data collections. 
• Analyze and interpret data. 
• Apply learning analytics. 
• Make recommendations to aid decision-making. 
• Design and develop informal and formal learning solutions using a variety of 
methods. 
• Conduct a needs assessment. 
• Identify appropriate learning approach. 
• Apply learning theory. 
• Collaborate with others. 
• Design a curriculum, program, or learning solution. 
• Design instructional material. 
• Analyze and select technologies. 
• Integrate technology options. 
• Develop instructional materials. 
• Evaluate learning design. 

You Will Be Successful If:  
• Demonstrate strong communication and human relationship skills. 
• Provide effective customer service by being courteous, polite and friendly at all 
times. 
• Acknowledge customers timely in order to determine their need and help the 
customer resolve the issue or request. 
• Participate in departmental programs that promote and deliver exceptional 
customer service. 

What You Will Bring:  
• Bachelor's Degree Five (5) or more years of direct experience developing, designing 
and delivering training and education programs required. 
• Strong facilitation experience, someone who has done extensive in-person and 
virtual software training. 
• Experience delivering training for an Enterprise Resource Planning system highly 
desirable. 
• Experience with learning content management systems highly desirable.

About Impresiv Health: 
Impresiv Health is a healthcare consulting partner specializing in clinical & operations management, enterprise project management, professional services, and software consulting services. 

Additional Details 
100% onsite in Irving, TX and willing to travel to Santa Fe, New Mexico from 2/23-4/10/26. 
Must submit with proof of education. This client is a health system with hospitals and health plan.