Maintenance Assistant

POSITION TITLE: Residential Maintenance Asst. W-H Class: Non-Exempt

REPORTS TO: Sr. Maintenance Manager Hrs/Wk: 40 hrs

DEPARTMENT: Maintenance Temporary/Seasonal

JOB SUMMARY:

Assists with the performance of basic maintenance and repair tasks for buildings and grounds. May be responsible for providing support to other skilled workers with general building/facility maintenance projects such as preventive and scheduled maintenance, and inspections. The incumbent may be required to work under hazardous and adverse conditions, with appropriate protection, such as sleet, snow, heat, cold, dust and dirt.

JOB DUTIES AND RESPONSIBILITIES:

The following statements contain general details describing the principal functions of a maintenance assistant, the level of knowledge and skills typically required and overall scope of responsibility; but should not be considered an all-inclusive listing of work requirements.

ESSENTIAL JOB FUNCTIONS

1. Practices safety precautions and always maintains safety awareness.
2. Adhere to and follow all personnel and maintenance-related policies and procedures.
3. Assists with a wide range of building and grounds inspections to identify needed repairs or replacements.
4. Tests smoke detectors according to manufacturer’s recommendations and replaces batteries and maintains service log of tests and repairs.
5. Responsible for accurately performing utility meter readings and maintaininglogs monthly.
6. Visually inspects water heaters and furnace rooms quarterly for abnormalities such as leaks, mold, etc.
7. Helps maintain convectors by conducting quarterly inspections, cleaning units,and replacing filters.
8. Visually inspects windows, screens, doors, door frames, and locks for security and obstructed egress.
9. Visually inspects house appliances and fixtures: sinks and piping, refrigerators (gaskets), stoves, and ovens (heating elements).
10. Performs ground-fault circuit interrupter (GFCI) electrical safety checks on outlets.
11. Performs routine inspections in compliance with REAC checklists and other maintenance requirements.
12. Accompanies vendors during onsite inspections and/or treatments for pest and insect prevention.
13. Performs other related duties as assigned.

REQUIRED COMPETENCIES

1. Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models’ high standards of ethics.
2. Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
3. Oral & Written Communication – Able to convey clear information through a variety of media. Writes in a clear, concise, organized, and convincing manner for the intended audience. Strives to constantly improve oral and written communication skills.
4. Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
5. Problem-Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
6. Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Knowledge of basic maintenance, tools, and methods to be used for building maintenance work.
2. Knowledge of principles and processes for providing customer and personal services.
3. Working knowledge of plumbing, electricity, carpentry, painting, HVAC, general appliances, and mechanical equipment.
4. Able to use manual skills to make repairs to such items as plumbing, valves, and pipes; electrical switches; stoves, and refrigerators; windows, doors, and other wood materials; mechanical equipment (e.g., snow blowers, power mowers, hedge clippers), and other maintenance duties.
5. General knowledge of public housing/ HUD programs.
6. Ability to read and write in English.
7. Knowledge of tools and methods to be used in a wide range of building maintenance.
8. Knowledge of occupational hazards and safety measures.
9. Ability to understand and carry out oral and written instructions.
10. Ability to work in hazardous and adverse conditions, such as sleet, snow, heat, cold, dust and dirt, as well as cramped quarters and high places known to this Authority.
11. Ability to lift heavy objects into and out of trucks, or other carriers using appropriate equipment and safety precautions.
12. Ability to determine work methods and techniques for accomplishing assigned tasks.
13. Ability to arrive at work punctually and maintain good attendance record.
14. Ability to establish and maintain effective and courteous working. relationships with staff, residents, and persons outside the Authority.
15. Ability to be on-call after hours and weekends, as needed.
16. Ability to be insured under the Authority’s vehicle policy
17. Ability to be covered under the Authority’s fidelity bond .

MINIMUM QUALIFICATIONS:

To be suitable for this position the following education and or/experience is required:

1. High School Diploma or equivalent (G.E.D.) (Preferred)
2. One year of verifiable building or apartment maintenance, grounds experience, general trades, or mechanical maintenance experience is preferred.
3. Must be able to perform work both indoors, outdoors, withstand physical exertion from bending, stooping, standing, and walking on rough terrain and inspecting housing development sites and facilities.
4. Must be able to move through property and facility to diagnose building issues and identify areas needing repair or maintenance.
5. Must be able to lift 25 pounds at a time.
6. Must be able to perform the essential duties of this position with or without a reasonable accommodation.

WORK ENVIRONMENT

1. Work includes moderate risks and discomforts which are common to maintenance and construction workers and may require special safety precautions and use of personal protective clothing or gear.

OTHER:

1. This position normally requires general supervision from another person, who may be a Senior Maintenance Mechanic, Director of Maintenance, agency director, or one who holds a similar top-management position.
2. The incumbent carries out work assignments after being provided with a work schedule, determining own work methods and techniques for accomplishing assignments.
3. The incumbent usually works independently and exercises a great deal of independent thinking to resolve problems in the act of helping to restore and repair buildings, equipment, and appliances.
4. Supervisor spot checks work while in progress and upon completion for acceptability.