Medical Transportation Coordinator

Description

Cornerstone Family Healthcare is actively recruiting for a Medical Transportation Coordinator to join our growing team in Newburgh.

RATE OF PAY/SALARY: $24.26 per hour (35 hours per week) / Bi-weekly pay

WORK LOCATION(S): 40 Saw Mill River Road, UL-5, Hawthorne, NY 10532

STATUS: Full-Time, Temp (Contract ends 2/28/2026)

CORNERSTONE BENEFITS:

Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays

CORNERSTONE’S MISSION:

Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.

General Purpose:

Under the supervision of the Program Supervisor, the Medical Transportation Coordinator is responsible for arranging transportation services for clients of the Medical Transportation Program on an as-needed, day-to-day basis. The Medical Transportation Services provides transportation to clients in Westchester, Rockland, and Putnam County.

Key Competencies:

• Coordinate timely provision of transportation for consumers so that they are able to access HIV-related health and support services.
• Coordinate and maintain multi-county vendor/provider transportation networks to ensure that they are in compliance with agency standards and requirements.
• Maintain accuracy of transportation records in order to comply with the Transportation Service Standards and Guidelines of State and Ryan White funded programs.
• Outreach to other agencies and medical facilities in the multi county area making them aware of our Transportation Program.

 Description of Duties:

• Conduct outreach to promote  transportation services to PLWHA and to community providers serving HIV-infected individuals especially in underserved communities.
• Receive requests for transportation service from HVCS staff as well as
• staff of provider agencies.
• Screen referred consumers  for eligibility and assess transportation needs to determine what mode of  transportation best meets the consumer’s needs.
• Process ride requests and  arrange transportation for consumers according to the program’s policies and procedures.
• Track the status of  transportation services to ensure proper service delivery and appropriate follow-up, as needed.
• Assist with troubleshooting/following-up on complaints and incident reports; vendor billing reconciliations; monthly report preparation and identify new vendors when needed.
• Participate in department and agency meetings and regularly scheduled supervision sessions. 
• Maintain client charts  within program standards.
• Attend and participate in monthly department, All Staff and other required meetings. 
• Be familiar with Cornerstone policies and procedures and the Employee  Handbook. 
• Maintain confidentiality of all aspects of Cornerstone including, but not limited to, patient confidentiality, financials, and employee relations. 
• Perform other related duties as assigned.

Requirements

• H.S. diploma
• 1 year experience working in the field of HIV/AIDS, behavioral  health, substance abuse or other chronic illnesses. 
• Good organizational and interpersonal communication skills; Working knowledge of PC based computerized database, spreadsheet and word processing applications.
• Knowledge of local and regional transportation systems or the ability to learn them quickly.
• Bi-lingual (English/Spanish) an asset.